Naomi Liu

I would like to formally request the deletion of my HelioHost account associated with the Tommy server. The account username is niaoniao, and it is linked to the email lenyjoybanasing@gmail.com. My project is now complete, and I no longer need the hosting service. Please proceed with permanently deleting my account and canceling any associated subscriptions. Thank you very much for your support and service throughout my use of the platform. Best regards, Naomi Liu lenyjoybanasing@gmail.com

Dear HelioHost Support, I would like to request assistance in downloading the current contents of the httpdocs directory for my website, skillconnect.helioho.st, as part of my backup process. Please let me know the best method to securely access and download these files, I would really appreciate your guidance. Thank you for your support. Best regards, Naomi Liu lenyjoybanasing@gmail.com | username: niaoniao

Hello, I would like to download the current httpdocs files in my skillconnect.helioho.st website for backup.

I would like to keep the one linked in lenyjoybanasing@gmail.com (username: niaoniao). Thanks.

Dear HelioHost Support Team, I hope this message finds you well. I recently attempted to log into my Tommy account (username: niaoniao, linked to the email lenyjoybanasing@gmail.com) to check on my hosted website, but I was unable to access it. The login page stated that either the username or password is incorrect. When I checked the HelioHost website directly, I saw that my account has been suspended. I am unsure of the reason for this suspension, but I would sincerely appreciate the opportunity to regain access, even temporarily. I have not yet backed up my website's files and code, and I would like to retrieve them as soon as possible. Once I’ve backed up my data, I will promptly disable or delete the website if required. Please let me know if any further information or clarification is needed. Thank you in advance for your time and assistance. Best regards, Naomi Liu lenyjoybanasing@gmail.com