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Everything posted by hostmysiteplease
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Please add littlebosses.co.ke to my account Also add the relevant DKIM, SPM and DMARC settings. I have added the nameserver to NS1 and NS2.heliohost.org
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[Solved] Unsuspend my account
hostmysiteplease replied to hostmysiteplease's topic in Escalated Requests
Thanks alot. It's working now. I really appreciate your patience dealing with a noob like me Thanks a ton! -
[Solved] Unsuspend my account
hostmysiteplease replied to hostmysiteplease's topic in Escalated Requests
I am still getting an error: " Service Unavailable The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later. " -
[Solved] Unsuspend my account
hostmysiteplease replied to hostmysiteplease's topic in Escalated Requests
Oh, I didn't know that. I've bought an upgrade. Thanks -
Was trying to back up my Wordpress sites so that I can remove them and it went over the limit. I've been having problems with wordpress being hacked and I wanted to remove the wordpress installations in my account
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[Solved] Error on Email Account
hostmysiteplease replied to hostmysiteplease's topic in Escalated Requests
The above is fine. Activate nilijua.xyz I test -
I found a strange file in my account
hostmysiteplease replied to hostmysiteplease's topic in Customer Service
Ok, give me a few hours I back up everything then we reset it. Don't worry, I won't re-upload the files. Just need them for reference as I recreate everything -
I've been having issues with my account (sending too many emails, running out of compute etc) and I just found a html file in my account with the following content. Anyone know what this is or what it's about? Does this mean my account is compromised? Is it a warning? A threat? A taunt? Kinda confused what it means and what it's all about <html> <head> <title>Ok, you've found me!</title> </head> <body> <p>Ok, you've found me... <p> Ether: 0xf1d373bd334114a2712589D56dc72D982766bE26 </body> </html>
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[Solved] Error on Email Account
hostmysiteplease replied to hostmysiteplease's topic in Escalated Requests
mvuke.cloud -
[Solved] Error on Email Account
hostmysiteplease replied to hostmysiteplease's topic in Escalated Requests
Can I selectively enable sending out emails per domain in my account so that I can narrow down where this is coming from? -
Im getting the following error on an email account and not sure how to resolve it. Please help. I get the error for "Warning: The limit on outgoing messages for an email address (10) cannot be greater than the limit for a subscription (0)." When editing an email account Outgoing mail control show: " Current limit 0 messages per hour " and no option of changing it on that subscription. Please help
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[Solved] Add domain names to my account
hostmysiteplease replied to hostmysiteplease's topic in Customer Service
Also add the relevant DKIM, SPM and DMARC settings. I have added the nameservers -
[Solved] Add domain names to my account
hostmysiteplease replied to hostmysiteplease's topic in Customer Service
Thanks! -
The domain is mvuke.cloud
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[Solved] Unsuspend my account
hostmysiteplease replied to hostmysiteplease's topic in Escalated Requests
Thanks a lot for your help -
[Solved] Unsuspend my account
hostmysiteplease replied to hostmysiteplease's topic in Escalated Requests
Yes. I removed all Wordpress files from my account -
[Solved] Unsuspend my account
hostmysiteplease replied to hostmysiteplease's topic in Escalated Requests
Leave it. If it brings issues down the line, we shall reset. It seems to be ok now. Thanks alot for your help. Now to look for my Dreamweaver key so that I can start porting the sites from Wordpress. Is the email enabled now? Also, I couldn't find anything in the statistics on which account or the email traffic statistics, Any idea where I can be checking in the future to avoid getting suspended? -
[Solved] Unsuspend my account
hostmysiteplease replied to hostmysiteplease's topic in Escalated Requests
Do we need to reset the account? The 403 error is gone. Anyway, if you have to the domains are as follows: waa.co.ke dhamira.co.ke conarim.com harlemtechnologies.com mwenendo.xyz nilijua.xyz yourcompanysolutions.online -
[Solved] Unsuspend my account
hostmysiteplease replied to hostmysiteplease's topic in Escalated Requests
I've blocked access to all via index.html so that I can access the db and download the data but I seem to be getting a 503 on all domains in my account. Even the ones which didn't have any Wordpress installations such as harlemtechnologies.com. See the attached image -
[Solved] Unsuspend my account
hostmysiteplease replied to hostmysiteplease's topic in Escalated Requests
I thought I had locked down the wordpress installation but it seems to be futile. Let me just switch to plain HTML since I seem to be playing whack a mole with Wordpress. Everytime I lock it down, they find another way to hack it. I'm exhausted, can't keep securing the Wordpress installations. I'm going to remove all wordpress installations and replace them with plain HTML. I just need to copy the website contents then I wipe them all -
My account "hostmysiteplease" is suspended
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[Solved] Unsuspend my account
hostmysiteplease replied to hostmysiteplease's topic in Suspended and Queued Accounts
Thanks. Doing so now -
Wordpress keeps getting hacked in my account. I have recreated the sites in static html to stop this Please unsuspend the account so I can download the databases and delete the wordpress installations
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All the wordpress sites in my account have crashed
hostmysiteplease replied to hostmysiteplease's topic in Customer Service
Thanks a lot everyone for the help.