-
Posts
48 -
Joined
-
Last visited
Everything posted by hostmysiteplease
-
[Solved] Unsuspend my account
hostmysiteplease replied to hostmysiteplease's topic in Escalated Requests
Yes. Let me clean it up and upgrade -
[Solved] Unsuspend my account
hostmysiteplease replied to hostmysiteplease's topic in Escalated Requests
This " 668M /home/hostmysiteplease.helioho.st/littlebosses.co.ke Has alot of unused files. Remove the files in it -
It seems I'm using more than the 3GB allocated Unsuspend so that I can delete content
-
[Solved] Add domain name to my account
hostmysiteplease replied to hostmysiteplease's topic in Customer Service
Don't do anything. Ignore this request. -
[Solved] Add domain name to my account
hostmysiteplease replied to hostmysiteplease's topic in Customer Service
Remove mwenendo.xyz or can hostmysiteplease.helioho.st be removed? -
Please add landscapes.co.ke to my account Also add the related DKIM settings
-
[Solved] Unsuspend my account
hostmysiteplease replied to hostmysiteplease's topic in Suspended and Queued Accounts
Thanks. I never thought of the laptop as an attack vector. That's why I kept getting hacked Thanks -
[Solved] Unsuspend my account
hostmysiteplease replied to hostmysiteplease's topic in Suspended and Queued Accounts
You were right, it's the laptop that was compromised. Hence the hack on Wordpress which got the account suspended. I removed the Wordpress sites but the account kept sending emails, Turns out the laptop had been compromised and that's how they kept getting in. I have bought a new laptop purely for work (old laptop was shared by family). It's running the latest Windows 11 and Kaspersky Anti virus I have also instituted a policy for changing email passwords at least once per month Also, I will be logging in to check the email logs daily (Is there a way this can be automated?) I believe these changes will ensure my account is never running afoul again. Let me know if there's anything more I can do to secure my account -
My account is suspended
-
Please add littlebosses.co.ke to my account Also add the relevant DKIM, SPM and DMARC settings. I have added the nameserver to NS1 and NS2.heliohost.org
-
[Solved] Unsuspend my account
hostmysiteplease replied to hostmysiteplease's topic in Escalated Requests
Thanks alot. It's working now. I really appreciate your patience dealing with a noob like me Thanks a ton! -
[Solved] Unsuspend my account
hostmysiteplease replied to hostmysiteplease's topic in Escalated Requests
I am still getting an error: " Service Unavailable The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later. " -
[Solved] Unsuspend my account
hostmysiteplease replied to hostmysiteplease's topic in Escalated Requests
Oh, I didn't know that. I've bought an upgrade. Thanks -
Was trying to back up my Wordpress sites so that I can remove them and it went over the limit. I've been having problems with wordpress being hacked and I wanted to remove the wordpress installations in my account
-
[Solved] Error on Email Account
hostmysiteplease replied to hostmysiteplease's topic in Escalated Requests
The above is fine. Activate nilijua.xyz I test -
I found a strange file in my account
hostmysiteplease replied to hostmysiteplease's topic in Customer Service
Ok, give me a few hours I back up everything then we reset it. Don't worry, I won't re-upload the files. Just need them for reference as I recreate everything -
I've been having issues with my account (sending too many emails, running out of compute etc) and I just found a html file in my account with the following content. Anyone know what this is or what it's about? Does this mean my account is compromised? Is it a warning? A threat? A taunt? Kinda confused what it means and what it's all about <html> <head> <title>Ok, you've found me!</title> </head> <body> <p>Ok, you've found me... <p> Ether: 0xf1d373bd334114a2712589D56dc72D982766bE26 </body> </html>
-
[Solved] Error on Email Account
hostmysiteplease replied to hostmysiteplease's topic in Escalated Requests
mvuke.cloud -
[Solved] Error on Email Account
hostmysiteplease replied to hostmysiteplease's topic in Escalated Requests
Can I selectively enable sending out emails per domain in my account so that I can narrow down where this is coming from? -
Im getting the following error on an email account and not sure how to resolve it. Please help. I get the error for "Warning: The limit on outgoing messages for an email address (10) cannot be greater than the limit for a subscription (0)." When editing an email account Outgoing mail control show: " Current limit 0 messages per hour " and no option of changing it on that subscription. Please help
-
[Solved] Add domain names to my account
hostmysiteplease replied to hostmysiteplease's topic in Customer Service
Also add the relevant DKIM, SPM and DMARC settings. I have added the nameservers -
[Solved] Add domain names to my account
hostmysiteplease replied to hostmysiteplease's topic in Customer Service
Thanks! -
The domain is mvuke.cloud
-
[Solved] Unsuspend my account
hostmysiteplease replied to hostmysiteplease's topic in Escalated Requests
Thanks a lot for your help -
[Solved] Unsuspend my account
hostmysiteplease replied to hostmysiteplease's topic in Escalated Requests
Yes. I removed all Wordpress files from my account