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live7day

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Everything posted by live7day

  1. Dear HelioHost Support Team, I hope this message finds you well. I recently attempted to log into my Tommy account (username: live7day, linked to the email admin@live7day.com) to check on my hosted website, but I was unable to access it. The login page stated that either the username or password is incorrect. When I checked the HelioHost website directly, I saw that my account has been suspended. I am unsure of the reason for this suspension, but I would sincerely appreciate the opportunity to regain access, even temporarily. I have not yet backed up my website's files and code, and I would like to retrieve them as soon as possible. Once I’ve backed up my data, I will promptly disable or delete the website if required. Please let me know if any further information or clarification is needed. Thank you in advance for your time and assistance. Best regards, live7day
  2. I am unable to access the email accounts I have created https://tommy.heliohost.org/webmail
  3. What is the maximum number of subdomains that can be added? I would like to add these subdomains: cin.live7day.com eco.live7day.com invo.live7day.com Is this possible?
  4. Dear Support Team, I recently made a $1 donation to support your services and access Tommy. However, I haven't received the invitation email yet. Could you please check and resend the invitation to admin@live7day.com? I'm excited to start using Tommy and would appreciate your help in resolving this. Best regards, live7day
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