devashraf

I`ll see.. I may order a 1 month of VPS to try it. Softaculous is a must-have in the control panel that shall be available there. Is it available? I considered a light wordpress fork at Softaculous, but it doesn`t support most addons. If it is for me, I can setup a database-less blog, But The Prize Scientific Society has to use specific scripts to comply with industry standards. (Wordpress, Open Journal System, etc...) instead of their alternatives. So, we have to stick with Wordpress, as its fork doesn`t support required addons.. I was an RHCE, but now I am a tensorflow developer, I may be able to remember the commands etc, if I have to use the VPS.

Seems that max_execution_time and FastCGI timeout need resetting to 120. The settings are read-only in Plesk. In addition, I can`t locate .htaccess, php.ini or .user.ini in the file manager. In addition, proxy_read_timeout needs setting to 3600. The settings are read-only in Plesk. In addition, I can`t locate the files. I don`t think I`ll inject CGI code into a WP page. In addition, the main "index.php" is created by SiteJet builder. I will not edit it either. ....................................................................................................................................... As all (or most) of the above-mentioedn problems are caused by Apache, is is better disabling Apache (by disabling proxy mode under NGINX settings) ?

2024-12-27 13:17:15 Error 156.208.155.84 500 GET /mag/wp-admin/ HTTP/1.0 1.22 K Apache SSL/TLS access 2024-12-27 13:18:00 Warning 156.208.155.84 mod_fcgid: read data timeout in 45 seconds, referer: https://johnny.heliohost.org/ Apache error 2024-12-27 13:18:00 Error 156.208.155.84 End of script output before headers: index.php, referer: https://johnny.heliohost.org/ Apache error 2024-12-27 13:18:02 Error 156.208.155.84 404 GET /favicon.ico HTTP/1.0 910 Apache SSL/TLS access 2024-12-27 13:28:57 Error 156.208.155.84 3417883#0: *230480 upstream timed out (110: Connection timed out) while connecting to upstream nginx error

Hello, I imported a wordpress installation. Proscedures I did: 1- Uploading directory using FTP. The directory is "/award-sci.helioho.st/mag". 2- Noting database credentials in "wp-config.php". 3- Importing the database using PHPMyAdmin. A. Created "devashraf_wp603". B. Applied the same credentials, but I was forced to change only the second part (Exp. "prizesci.org_wp603" to "devashraf_wp603"). C. Applied the new namings back to "wp-config.php". D. Checked localhost (mariadb). I`m not sure if this is the case, though. (MariDB or Postgre). E. Imported the dump, checked "re-creare the database". F. Changed the URLs to the new ones, manually, one by one in each record. 4- After that I did a sucessful softaculous import. However, when I visit this url "https://award-sci.helioho.st/mag/wp-admin/" I get a "500 Internal server error". Any help shall be very much appreciated.

Hello, I have 2 questions: The first: I can`t upgrade to Tommy 6GB plan unless I`m signed off. If I upgrade from my account there`s only one choice, a 1USD upgrade. Kindly guide me to the correct upgrade method. I`ll pay using a credit card. The second: If I understand correctly, I`ll start with Tommy for the space, then shall move later to Moty for the additional resources (when needed).. as Morty plans have no details concerning web space amount.. Please confirm or correct me. Regards,

Thank you for the clarification. Seems to be Plesk`s problem with Softaculous. Previously, I used CPanel with no problems.

I tried again today and the problem no longer exists. Thank you!

Hello, I`m just sharing some knowledge to help people avoiding much troubles (re-installation of two sites). In HelioHost, the websites under the same account share the same folder as the main site. You may notice that each site has approx. 1 MB of data while the main site has hundreds, because, in fact, they are subsites of the main site. If you open the file manager or check Softaculoud records, you`ll notice that the second site is installed in a path that makes it a sub-site. (This was mentined in this thread) Example: /home/main site/second site/ Some scripts, such as Moodle and Elgg, use a data folder.. they usually specify a location for you.. "/moodledata/" or "elgg data", for example. Don`t let the script specify the location, You must change it and specify it yourself.. or you`ll have it installed under the main site, not even in the subsite folder. See the below-mentioed example, where I mistakenly accepted the default location specified by Elgg: /home/ashraf.helioho.st/award-sci.helioho.st/sch Data Directory: /home/ashraf.helioho.st/private/elggdata In the above-mentioned example, the data folder is automatically created inside the main site, which causes conflict or even site corruption, resulting in re-installation of both sites! You`ll have to change the location from "/moodledata/" to "home/moodledata/". (You know, "data folder" should not be installed either in data root or in subfolder that exists outside of data root (In plain words, you must specify a folder under "home") This way, you`ll force the script to set the data folder path to: "/home/main site/private/home/moodle data" Well, this is not a true way to prevent installing the script under the main site, but this may prevent any problems. (It is supposed that the main site shall not detect or recognize "main site/private/home/subfolder/" as a part of it) If you ask me, the true way is to isolate every site, not being a "sub-site" of the main one. However, this requires a fix by the administration, if they choose to implement it. Note: I installed "Elgg" and it uses "elggdata". However, I prefered to use the case of "moodle" and "moodle data" for Moodle being more popular.

Hello, Can an admin confirm if the server has a problem with Softaculous right now? For any script installation it halts and says "The installation package could not be found!"

Update: I checked Softaculous records, and while the script is installed in the right site, the site is in fact a sub-site. This is why it shows the main site having data despite being empty. Now I know the sites are separated and not affected, However, I hope a fix shall be available for this, so that the statistics show the correct size number for each site. And thank you for your reply.

I know, but the allocation is not correct. Plesk shows me that "ashraf.helioho.st" occupies 224MB of space, despite being empty. On the other hand, "award-radio.helioho.st" occupies 1.1MB. In fact, the opposite is correct. The overall space for my account isn`t a problem for me. I don`t even know if it is safe to delete all the files inside "ashraf.helioho.st", that is supposed to be empty (no single database or file under this specific site), but it says it has 224MB of files!

Hello, I have multiple sites in my account "devashraf". Sites I setup show nearly 1 MB of space, while the default site shows approx.200MB of space, despite being empty and not setup yet. Not sure if this is a mistake by the statistics or if there is a problem with allocation.

Thank you! I`m used to other complex ways of managing websites.. Plesk makes it very much easier. This is the error message in the logs Well, why doesn`t this error appear in the other site?

Hello, I installed Castopod script from Softaculous. When I install it to award-radio.helioho.st I get the error screen "Internal Server Error" when I visit the site. When I install it to ashraf.helioho.st, as a test, no problem happens. I believe both sites have same PHP version, etc.. I don`t know what causes this problem. The details are available in the server error log. * Uninstalling Castopod fixes the problem. However, I want it installed. I kept it for now. This is the second installation. Any help shall be very much appreciated.

Thank you very much.

Hello, I want to link "prize.radio" to "award-radio.helioho.st". DNS settings in plesk panel are locked, so, I can`t edit them. I set A record in my registrar`s panel instead, pointing to Heliohost IP. (IPv4 for award-radio.helioho.st, which is 64.62.151.106) I don`t want to change the nameservers, because I want to keep mail service and domain renewal with the registrar. They even have their SSL applied to "prize.radio" The problem is, the domain here is "award-radio.helioho.st", which is different from the domain "prize.radio". I still have an option to use forwading to forward "prize.radio" to "award-radio.helioho.st". (In the registrar`s panel) // Saved as the last resort, as google doesn`t like domain url forwarding. Any suggestions for better linkage of the domain? The current linkage does NOT work.. or may be really needs the 48 hours waiting.. a two-hours timer is repeating itself forever. (approx. 24 hours passed) Account name is "devashraf"

@KazVee I`m sorry, DNS settings in plesk panel are locked, so, I can`t edit them. I set A record in my registrar`s panel instead, pointing to Heliohost IP. (IPv4 for award-radio.helioho.st, which is 64.62.151.106) I don`t want to change the nameservers, because I want to keep mail service and domain renewal with the registrar. They even have their SSL applied to "prize.radio" The problem is, the domain here is "award-radio.helioho.st", which is different from the domain "prize.radio". I still have an option to use forwading to forward "prize.radio" to "prize-radio.helioho.st". (In the registrar`s panel) // Saved as the last resort, as google doesn`t like domain url forwarding. However, I ask if the domain here should be changed to "prize.radio" instead of "prize-radio.helioho.st", as this setting shall affect SSL, email address, etc... So, I think the domain name setting here has to be changed... am I right?

Thank you very much!

Thank you for your reply and for your help. (1) "award-radio": The domain I`m going to link is prize.radio.It ends with ".radio" You can add "award-radio.helioho.st" and I`ll do the linking. (4) "waken-eg.helioho.st".

Hello, 1. Please add the following domains to my account as domains. (1) "award-radio", I already have the domain, and will either set the DNS or setup domain forwarding. (2) "award-sci.helioho.st". (Soon, I`ll buy a domain name and link it) (3) "award-edu.helioho.st", (Soon, I`ll buy a domain name and link it) (4) "waken.helioho.st". (Later in 2025, I`ll buy a domain name and link it) (5) "award-helioho.st" (6) "pg.helioho.st" or "playg.helioho.st" (a short for: playground). Now, I`ll setup the sites. Later (this week or the next), I`ll upgrade the plan to Tommy 6000 MB (25USD) or to Morty.. I`m waiting for the card issuer (the bank) fixing a problem As per a previous recommendation, I`ll put VPS as well into consideration.. as per site needs. 2. A question, do you offer paid support for website importing? (If needed, I may request it)

OK, if deleting "prize" and enabling "devashraf" shall fix the problem, this shall be very much appreciated. I`ll manage the sites in my account. I`ll request upgrades and domains for the sites of the scientific society later (in the near future). - The radio website shall use "Castopod" from Softaculous, using Tommy/6000MB). (Installation - We have the domain and shall get it linked) - The main site shall use Tommy 6000MB plan as well. It consists of the main site and subsites (1 HTML main site and 2 Wordpress imports, as well as other scripts that shall be imported as well (All imports by Softaculous - We shall buy a domain as well) - The educational site shall require Tommy 6000MB plan (This one is also complitaed as the prevoius one - Importing a migration backup - We shall buy a domain as well) - A fourth site is planned in the near future. (Social networking/Softaculous) - Two repositories (Softaculous script) are planned as well. (in the future, not the near future). (Each one shall require an upgrade depending of needed space) This is a full 6 sites. I need to start with a site or two in my account (as my own/ A github similar site to showcase my own applications and another site "CV & Communication site") So, I really need 2 separated accounts. I have no problem paying and getting both accounts. However, if this is not possible, let us start with "devashraf" and see how it goes.

Thank you for your reply. I prefer to have their account separated, so that if I no longer work for them in the future it shall not be a problem having their websites inside my own account.. However, if this is not permitted, I can create them under my "devashraf" account. Another concern here.. is the space (1000 MB or 2000 MB etc per account or per website "domain")? Multiple websites, each one with its own space, under one account, shall be OK.. (However, if this is per account, the space shall be eaten up).

Hello, I got my personal account "devashraf" suspended. (One website "at least" is being planned here.. a cv site, my web applications, etc) I got and the account I created and manage in behalf of an scientific society "prize" suspended as well. (3 websites and domains are planned here - In addition, we shall order upgrades and paid ".org" domains in the near future) I don`t know why they were suspended. Please note that each one is different. Only one belong to me, and the another I manage for another body, not for me. I`m working on setting them up, using Softaculous. But because of the suspension I can do nothing now. The current server is Johnny. "prize" shall upgrade to paid plans, to host 3 websites, along with their domains. "devashraf" shall stay on the free Jhonny. I`ll handle all websites and payments. With best regards, Ashraf Abd El-Kader