ronvdc

When I try to go to any of my sites on HelioHost, none of them load and I get "We’re having trouble finding that site" (Firefox) and "Safari Can't Find the Server" (Safari) errors. All these sites used to work fine before. Their DNS records are set correctly, and the MX records point to the IP addresses of the website (verified). Nothing has changed at my end between when they worked on now. Any idea why none of my sites are no longer accessible? My account name is ronvdc. Here are some of the sites that no longer load: ronvdc.com tiffanybiljumtherapy.com rvdc.net I also checked on my phone and I can't access the sites there either, so it doesn't appear an issue on my local computer. Thanks! --Ron

Can someone please add these addon domains to my account (ronvdc)? elsavdc.com linneavdc.com Thanks! --Ron

ronvdc.com rvdc.net dutchoutpost.com biljum.com tiffanybiljumtherapy.com adventuresintech.net vandecrommert.net Thanks! --Ron

Thanks for the quick response, KazVee! Much appreciated. If I'm not mistaken, what I want to accomplish (see above) requires addon domains and not subdomains. I want to point a domain that I already own (say, my-domain.com) to a folder on HelioHost. If I understand the documentation correctly, that would be my-account.helioho.st/my-domain.helioho.st/. Then, after modifying the nameservers for my-domain.com, you should see whatever is in the my-account.helioho.st/my-domain.helioho.st/ folder. If that's correct, can you please add these addon domains to my account (ronvdc): ronvdc rvdc dutchoutpost biljum tiffanybiljumtherapy adventuresintech Or is there a way to accomplish what I want by simply putting the content for each site in subfolders on HelioHost (so, for example, ronvdc.helioho.st/dutchoutpost) and then updating the nameservers for dutchoutpost.com to open the contents of that folder? Thanks! --Ron

What I would actually like to do is use folders in my space and use those as roots for my websites, so: my-site-1.com >> my-account.helioho.st/my-site-1/ my-site-2.com >> my-account.helioho.st/my-site-2/ etc. Is that possible? What's the best way to accomplish that? (I know I need to point my domains to the HelioHost nameservers: ns1.heliohost.org and ns2.heliohost.org.) Thanks! --Ron

I signed up for a Tommy account on HelioHost with 2,000 MB of storage (user name 'ronvdc'). I'd like to add domains and subdomains to my main account. According to the Plesk help content, there should be buttons on the Websites & Domains page that allow you to do that, but I don't see those options in my Plesk interface. Does my Tommy account not permit domains and subdomains? If that's the case, can I move to a different account type that does allow that? Thanks! --Ron