I hope you're doing well. I have noticed that I can no longer access any of my services, including the website login. I suspect that my account or IP has been blocked.
Recently, I was performing phone number verification on a database hosted on HelioHost. To do this, I used a PHP script that queried an external API and recorded the results in the database. I configured the script to perform verifications approximately every 30 to 40 seconds, trying to comply with the API's rate limits and minimize server load.
I had no intention of violating any usage policies, and I sincerely apologize if my activity caused any issues. This was not an uncontrolled bot or malicious software—I was personally monitoring the process. If this caused any inconvenience, I truly regret it and will make sure not to run such processes on the server in the future.
Instead, I will process the data locally and only upload the final results to HelioHost. Since I also have other important projects hosted on my account, I would greatly appreciate it if you could consider reactivating it.
Thank you for your time and attention. I look forward to your response.
Best regards,
Dani Sebastián Vitale
HelioHost Username: daneesv