Hi,
I have an issue where the user gzmo786 on the vps109.heliohost.us isn't accessible, and does not show up on the Control Panel.
So I created another account gzmo, but I've had the files transferred to the public_html folder but when search the IP of the server it just gives me the server is ready and set up no WooCommerce error.
I try to search with SSH and FTP and the files show up there no problems.
I'm trying to ultimalely just transfer the complete website from Siteground to Heliohost, but why is there a gzmo786 account not accessible, and why is the place in placing files making no changes to the website?
Regards