Thanks a world, guys for your comments. Sorry for a bit latency (i thought it may take more time to get a response here. ) Anyway, I haven't opened phpMyAdmin yet. I tried running cgi with closed cPanel but no help. I checked permissions and they were both 755. finally, I tried replacing second line with the line suggested by Support Admin but again no help. So, problem is still unresolved for me. Am i right with address, i.e. http://gistech.heliohost.org/cgi-bin/demo1.cgi Regards