I registered yesterday with username 8rdc8r for url eskaysconsulting.com. I changed the nameservers to the heliohost servers. I received an email that my account was added to the creation queue with the proper username, password, and url. Two minutes later I received another email stating that Heliohost has encountered an error during installation. The error is:
Sorry you must provide a valid username
I had encountered an error during registration, but thought that I got it resolved since I received the email that the account was added to the creation queue. I tried logging on today, and get the message "We're sorry, but we could not find that username in the database.
Do I need to register again? I don't want to register again if the account is still just in the queue.
Thanks,
Steve
