Hi, I also received a warning email from heliohost asking me to renew it by clicking on the link.   
However, there appears to be a problem as it states that: 
 "We're sorry, but we either could not find that account in the database, or it is not listed as inactive. Please contact an administrator if you feel this message is in error."   
I tried logging into my cpanel account and it is possible.   
Please help me out.   
Thanks.