stergos

Oh okay. To this link is direct me when I am log in from homepage, i just bookmark this i guess this is wrong right? Ok, may i ask my account is not suspended anymore everything is cool now? Can I bookmark this link or i have again this problems? "http://stevie.heliohost.org:2082/frontend/x3/index.php" Thanks in advance!

I receive a mail and says account suspended today as a result i cannot log in to cpanel. it say to renew a link but when I click this link is loading and nothings happen. Some help please!!! account username: stergos cpanel login link: http://stevie.heliohost.org:2082/frontend/x3/index.html The link says: We're sorry, but we either could not find that account in the database, or it is not listed as inactive. Please contact an administrator if you feel this message is in error. What happen is says that in 1 week my account will be permanently deleted, lol! Reason? Update: I try again to log in to cpanel again and is successful log in.

That was a very helpful answer, thank you!

I know Helios is not just good service when is working is the best host i ever seen!!! Let's hope this bug get fixed soon...

Every week same think man what can i say? I feel bad and sorry to come here every week and leave negative comments you are great guys but every week is... what can i say... do you prefer any good cheap host without downtime every week?

Stevie is down again before 2 hours any ideas when is go up again? Admin did you run the script to fix it?

Now it's 9.70 I'm happy :lol: :lol:

Me too omg not again!!! Do something please......

I leave with that what the hell I just hope to not happen soon again this error

Personally you don't have to sorry my friend but someone has do something about all this, this host is perfect except stevie downtime...

This is ..... man, my site is only a month and i try to reach visitors and SEO but every time happens this is bring me back to the start!

For once again stevie is down and we all too. Please at least when is happen this remove the ads and make sure to not say that "Ahoy! You're seeing this page because HelioHost has not gotten about to installing and configuring your account yet." Create a page to explain to our visitors why is happening this and drive them to come buck later not showing that our account is the problem!!! Also the cache is problem too because some visitors when they try to come back after some hours do not know that they have to clear their cache. So every time is happens this it's a huge problem!!!

Yea after a while it's alive again, hope to stay like this

I know... Right now cpanel is working I update my pages but my website is down....

Thank you very much all of you for your suggestions, I will try it. For the records cpanel is down again, I hope the problem will solve soon...

Can you please tell me the basics how to do that? Thank you very much!

http://www.e-hacking.com/ You mean is never do this to you? Because mine is doing this almost everyday...

Hi, almost everyday i try to load file manager from cpanel it load (Fetching directory contects...) and is open after 5-6 times i retry. Today all day i try to enter to update some pages but nothing, why is happen this?

Mine is down too and all accounts, stevie is down again for 3rd time in 5 days...

3 times in 5 days is catastrophic, they must fix this problem immediately all users will live this host if they keep have this problems!

No because I don't know how to start Are you sure your method is not need to upgrade? Do you have some messenger or you can visit me to http://www.e-hacking.com/shootbox.html for live chat. Thank you!

Once you add the appropriate records over at afraid.org, you no longer need to use the HelioHost name servers. If you post back with the name servers it is telling you to use, I'll try and check their records for accuracy. Brandable nameservers allows a webmaster to use their own domain on the registration of their clients domains. Example: Instead of : NS1.AFRAID.ORG NS2.AFRAID.ORG NS3.AFRAID.ORG NS4.AFRAID.ORG You can use: NS1.YOURBUSINESS.COM NS2.YOURBUSINESS.COM NS3.YOURBUSINESS.COM NS4.YOURBUSINESS.COM I don't get it, it say's that the service is free and now "# This service available to premium members only who are signed up to a plan that includes brandable nameserver support." OMG!!!! The server again down LOL! PLease help me fix this thank you!

Thank you very much I will try it! Off course I don't have any idea how to start, but my first question is: I sign up and I try to add my domain, to the current table say's: "Also... make sure you are ONLY using the above nameservers unless you know what you are doing. If you include other nameservers at your registrar besides the listed above, and not all nameservers are properly setup to be in sync with each other, your site may experience intermittent downtime." I cannot place their 4 nameservers because I use 2 For Helios and is only 2 left. I'm newbie with dns I afraid I will screw up. My email address is webmaster@e-hacking.com or "stergos4" to skype. I appreciate all of you, thank you for trying help me!!!

What do you mean? I have my own domain.

I'm agree with you just I believe the downtime can happen to paid servers too, a backup is always good solution. Thank you for reply I appreciate. Maybe an expert of cpanel can help as please? This is what I have to do: Your zone file should contain the following: yourdomain.com. IN NS ns1.example.com. You must allow the Primary DNS server to transfer to our server. If you do not do this then all transfers will fail. To allow transfers, you must add 123.456.789.123 to the 'Allow' settings of the Primary DNS server. Sample config for BIND zone "yourdomain.com" { type master; file "yourdomain.com"; allow-transfer { 123.456.789.123; }; }; 123.456.789.123 is optional. Also ask the "IP of primary DNS" I am not sure which the Ip I use NS1.HELIOHOST.ORG and NS2.HELIOHOST.ORG. Any ideas?