I am able to log into my cpanel, but not log in to my ftp. Whenever i try to log in to ftp i get the following error:
[11:50:12] Resolving host name "cobra3k.heliohost.org"
[11:50:12] Connecting to 204.10.39.140 Port: 21
[11:50:12] Connected to cobra3k.heliohost.org.
[11:50:13] An established connection was aborted by the software in your host machine.
[11:50:13] Server closed connection
i'm using the log in details as follows:
address: ftp.cobra3k.heliohost.org or cobra3k.heliohost.org (neither works)
user: cobra3k
password: (like i'd actually say it )
any help would be appreciated