MoneyBroz
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MoneyBroz's Achievements
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Domain added. it can take up to 2 hours to start working.
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Please do not create multiple topics for one request. Posting more than one topic on the same request/issue can result in a delay in service to you. You already posted here:
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Please do not create multiple topics for one request. Posting more than one topic on the same request/issue can result in a delay in service to you. You already posted here:
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Domains need a valid TLD to be added such as .com .org or .net If you want to use a free heliohost.us or helioho.st subdomain then let us know the full subdomain such as example.heliohost.us or example.helioho.st
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Subdomain added.
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Done. It can take up to 2 hours for the new domain to start working.
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We cannot provide further assistance until we address the disposable email on your account, we changed it to a normal email on 2026-04-25 and it seems that you changed it back to the disposable one. Is there a working email that you can provide us that isn't disposable?
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Try waiting up to 2 hours after changing the setting, sometimes settings like this require an Apache restart to apply.
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Only staff members can escalate requests. I have escalated this topic for you. In the future, make sure to post this in Customer Service rather than Blocked IPs.
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Subdomains added. It can take up to 2 hours for them to start working. We do not have access to your domain registrar, you'll need to do this yourself.
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Domains added. It can take up to 2 hours for them to start working.
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There isn't any physical GPU support on the VPS plans, The GPU is a software emulated GPU with usually only 16mb of video memory so any intensive GPU application will not run properly.
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What domain would you like to add?
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This support request is being escalated to our root admins. -
This support request is being escalated to our root admins.
