MoneyBroz

This support request is being escalated to our root admins.

Subdomains added. It can take up to 2 hours for them to start working.

I've changed the main domain on your account for you. Please note that it may take up to 2 hours for your new domain to fully work. If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache Please note there is a risk of data loss when main domains are changed, so I made a full backup for you before I made the changes, in case you need any files from the old domain. You can download the backup here: https://heliohost.org/backup If you're not sure how to extract the backup files, please follow our how-to guide here: https://wiki.helionet.org/Account_Backups

Subdomains added. It can take up to 2 hours for them to start working.

Domains added. it can take up to 2 hours for them to start working.

What type of database are you trying to import?

This support request is being escalated to our root admins.

This support request is being escalated to our root admins.

This support request is being escalated to our root admins.

You were blocked in the firewall for failed SFTP logins. i've unblocked your IP, can you connect and login now?

Krydos can do this for you.

I've changed the main domain on your account for you. Please note that it may take up to 2 hours for the domain change to take effect, and it will not work until you set up your DNS with your domain registrar. To configure your DNS, please see the steps provided on our Wiki to either set NS records pointed at the HelioHost nameservers, or create A/AAAA records and point them to your server's IPv4/IPv6 address: https://wiki.helionet.org/Changing_Your_Main_Domain#Custom_Domains If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache Since there is a risk of data loss when main domains are changed, I made a full account backup for you before I made the changes, in case you need any files from the old domain. You can download the backup here: https://heliohost.org/backup If you're not sure how to extract the backup files, please follow our how-to guide here: https://wiki.helionet.org/Account_Backups

Domain added. It can take up to 2 hours to start working.

This support request is being escalated to our root admins.

Have you tried logging in to https://heliohost.org/login, the server was rebuilt so you will need to recreate your account. It is highly advised to login using the link above instead of the plesk login page, logging in from the heliohost.org homepage ensures that your account doesn't get marked for inactivity and it will also tell you recent news such as the server being rebuilt.