niemen

October 3, 2023

Hi,

I cannot find information on accessing my server from Filezilla. There is no such option like "FTP Access" in Plesk. My old data does not work any longer due to a timeout (see attachment).

With kind regards,

Niemen

February 1, 2023

Dear team,

After a longer period of inactivity, I have found that a FTP login is not possible:

Error: Authentication failed.
Error: Critical error: Could not connect to server

The Admin Dashboard of my CMS is also unavailable due to a "critical error".

Best Regards,

Niemen

July 19, 2022

Thank you, Krydos. However, I face issues with installing SSL . This is the outcome of the "Install a free basic certificate provided by Let's Encrypt" option in Plesk:

July 18, 2022

Hello Krydos

I really don't want to make mistakes now: Therefore, please help me in making my domain work with Plesk. Back then, I used your free SSL certificate in combination with my Cloudflare account.

Best Regards

Niemen

Edit: A entries on Cloudflare have been changed to the following IP:

July 17, 2022

Hello

I donated 6,24 USD which corresponds to Tommy with 2,000 mb of storage.

PayPal transaction id: 7T144129H1515744G

HelioNet e-mail adress differs from PayPal.

I would like to remain on the same user account for the Plesk move. Thank you in advance for the invitation link.

Best Regards

Niemen

March 1, 2021

Hello

It definitely breaks AutoSSL, however, I use the following workaround: Pause your Cloudflare services and hit the AutoSSL button manually! This is the way it always works for me.

Best Regards

Niemen

January 26, 2021

Username: Niemen

Server: Tommy

Hello,

I am pretty sure that a high (and long) CPU spike has led to the suspension. Unfortunately, it seems that the Tommy server has been having lags for a few weeks which in turn forces me to reload the page subsequently. I am sorry for that. I will try to be more sensitive to this in future.

Best Regards

Niemen

November 16, 2020

Hello

I apologise for causing you inconveniences. For weeks and months I have been successfully managing my Account Load, however, now all of a sudden my account has been suspended. The only thing I did differently this time is to run two Google PageSpeed tests shortly after editing my Blog post. So this was maybe too much for the servers.

An unsuspending would be appreciate. In future I will try to be even more sensible to CPU spikes (if this is the case).

Best Regards

Niemen

August 8, 2020

I have indeed used https://tommy.heliohost.org:2083/cpsess6033593189/frontend/paper_lantern/load/index.live.php

in order to check my Account Load prior to that. So I guess that this problem will now disappear. Thank you.

August 8, 2020

Hello

I have renewed my account from being suspended for "inactivity" and it is now working again. However, I am visiting the CPanel every few days and thus I do not understood why this has happened. Is it not counting as an "activity"?

Best Regards

Niemen

June 23, 2020

Hello

I appreciate your lengthy respond. I cannot promise you to switch to an alternative of Wordpress because I invested hours and days into it. But I can promise you to have a look at your suggestion in the next few days and to analyse which potential Plugins cause this CPU an RAM usage. I have fallen in love with HelioHost, so I want to stay here forever.

Back to the Issue:

Removing the "force http" section leads to this error:

And renaming .htaccess leads to this error in turn:

I would like you to remember that my Yoast SEO Plugin is also in use for the purpose of redirecting to this subdomain (see my first or second post)

Furthermore, here you can find my current .htaccess file (without http force now):

<IfModule mod_rewrite.c>
RewriteEngine On
RewriteCond %{HTTP_HOST} !mario-kart.billigerkaufen.com
RewriteRule /neue-tipps-tricks/ https://mario-kart.billigerkaufen.com/neue-tipps-tricks/
</IfModule>
# This file was updated by Duplicator on 2018-08-24 21:01:57. See .htaccess.orig for the original .htaccess file.
# Please note that other plugins and resources write to this file. If the time-stamp above is different
# than the current time-stamp on the file system then another resource has updated this file.
# Duplicator only writes to this file once during the install process while running the installer.php file.

# BEGIN 
# This file was updated by Duplicator on 2018-08-24 21:01:57. See .htaccess.orig for the original .htaccess file.
# Please note that other plugins and resources write to this file. If the time-stamp above is different
# than the current time-stamp on the file system then another resource has updated this file.
# Duplicator only writes to this file once during the install process while running the installer.php file.

# BEGIN W3TC Browser Cache
<IfModule mod_mime.c>
    AddType text/css .css
    AddType text/x-component .htc
    AddType application/x-javascript .js
    AddType application/javascript .js2
    AddType text/javascript .js3
    AddType text/x-js .js4
    AddType text/html .html .htm
    AddType text/richtext .rtf .rtx
    AddType text/plain .txt
    AddType text/xsd .xsd
    AddType text/xsl .xsl
    AddType text/xml .xml
    AddType video/asf .asf .asx .wax .wmv .wmx
    AddType video/avi .avi
    AddType image/bmp .bmp
    AddType application/java .class
    AddType video/divx .divx
    AddType application/msword .doc .docx
    AddType application/vnd.ms-fontobject .eot
    AddType application/x-msdownload .exe
    AddType image/gif .gif
    AddType application/x-gzip .gz .gzip
    AddType image/x-icon .ico
    AddType image/jpeg .jpg .jpeg .jpe
    AddType image/webp .webp
    AddType application/json .json
    AddType application/vnd.ms-access .mdb
    AddType audio/midi .mid .midi
    AddType video/quicktime .mov .qt
    AddType audio/mpeg .mp3 .m4a
    AddType video/mp4 .mp4 .m4v
    AddType video/mpeg .mpeg .mpg .mpe
    AddType video/webm .webm
    AddType application/vnd.ms-project .mpp
    AddType application/x-font-otf .otf
    AddType application/vnd.ms-opentype ._otf
    AddType application/vnd.oasis.opendocument.database .odb
    AddType application/vnd.oasis.opendocument.chart .odc
    AddType application/vnd.oasis.opendocument.formula .odf
    AddType application/vnd.oasis.opendocument.graphics .odg
    AddType application/vnd.oasis.opendocument.presentation .odp
    AddType application/vnd.oasis.opendocument.spreadsheet .ods
    AddType application/vnd.oasis.opendocument.text .odt
    AddType audio/ogg .ogg
    AddType application/pdf .pdf
    AddType image/png .png
    AddType application/vnd.ms-powerpoint .pot .pps .ppt .pptx
    AddType audio/x-realaudio .ra .ram
    AddType image/svg+xml .svg .svgz
    AddType application/x-shockwave-flash .swf
    AddType application/x-tar .tar
    AddType image/tiff .tif .tiff
    AddType application/x-font-ttf .ttf .ttc
    AddType application/vnd.ms-opentype ._ttf
    AddType audio/wav .wav
    AddType audio/wma .wma
    AddType application/vnd.ms-write .wri
    AddType application/font-woff .woff
    AddType application/font-woff2 .woff2
    AddType application/vnd.ms-excel .xla .xls .xlsx .xlt .xlw
    AddType application/zip .zip
</IfModule>
<IfModule mod_expires.c>
    ExpiresActive On
    ExpiresByType text/css A31536000
    ExpiresByType text/x-component A31536000
    ExpiresByType application/x-javascript A31536000
    ExpiresByType application/javascript A31536000
    ExpiresByType text/javascript A31536000
    ExpiresByType text/x-js A31536000
    ExpiresByType text/html A3600
    ExpiresByType text/richtext A3600
    ExpiresByType text/plain A3600
    ExpiresByType text/xsd A3600
    ExpiresByType text/xsl A3600
    ExpiresByType text/xml A3600
    ExpiresByType video/asf A31536000
    ExpiresByType video/avi A31536000
    ExpiresByType image/bmp A31536000
    ExpiresByType application/java A31536000
    ExpiresByType video/divx A31536000
    ExpiresByType application/msword A31536000
    ExpiresByType application/vnd.ms-fontobject A31536000
    ExpiresByType application/x-msdownload A31536000
    ExpiresByType image/gif A31536000
    ExpiresByType application/x-gzip A31536000
    ExpiresByType image/x-icon A31536000
    ExpiresByType image/jpeg A31536000
    ExpiresByType image/webp A31536000
    ExpiresByType application/json A31536000
    ExpiresByType application/vnd.ms-access A31536000
    ExpiresByType audio/midi A31536000
    ExpiresByType video/quicktime A31536000
    ExpiresByType audio/mpeg A31536000
    ExpiresByType video/mp4 A31536000
    ExpiresByType video/mpeg A31536000
    ExpiresByType video/webm A31536000
    ExpiresByType application/vnd.ms-project A31536000
    ExpiresByType application/x-font-otf A31536000
    ExpiresByType application/vnd.ms-opentype A31536000
    ExpiresByType application/vnd.oasis.opendocument.database A31536000
    ExpiresByType application/vnd.oasis.opendocument.chart A31536000
    ExpiresByType application/vnd.oasis.opendocument.formula A31536000
    ExpiresByType application/vnd.oasis.opendocument.graphics A31536000
    ExpiresByType application/vnd.oasis.opendocument.presentation A31536000
    ExpiresByType application/vnd.oasis.opendocument.spreadsheet A31536000
    ExpiresByType application/vnd.oasis.opendocument.text A31536000
    ExpiresByType audio/ogg A31536000
    ExpiresByType application/pdf A31536000
    ExpiresByType image/png A31536000
    ExpiresByType application/vnd.ms-powerpoint A31536000
    ExpiresByType audio/x-realaudio A31536000
    ExpiresByType image/svg+xml A31536000
    ExpiresByType application/x-shockwave-flash A31536000
    ExpiresByType application/x-tar A31536000
    ExpiresByType image/tiff A31536000
    ExpiresByType application/x-font-ttf A31536000
    ExpiresByType application/vnd.ms-opentype A31536000
    ExpiresByType audio/wav A31536000
    ExpiresByType audio/wma A31536000
    ExpiresByType application/vnd.ms-write A31536000
    ExpiresByType application/font-woff A31536000
    ExpiresByType application/font-woff2 A31536000
    ExpiresByType application/vnd.ms-excel A31536000
    ExpiresByType application/zip A31536000
</IfModule>
<IfModule mod_deflate.c>
        AddOutputFilterByType DEFLATE text/css text/x-component application/x-javascript application/javascript text/javascript text/x-js text/html text/richtext text/plain text/xsd text/xsl text/xml image/bmp application/java application/msword application/vnd.ms-fontobject application/x-msdownload image/x-icon application/json application/vnd.ms-access video/webm application/vnd.ms-project application/x-font-otf application/vnd.ms-opentype application/vnd.oasis.opendocument.database application/vnd.oasis.opendocument.chart application/vnd.oasis.opendocument.formula application/vnd.oasis.opendocument.graphics application/vnd.oasis.opendocument.presentation application/vnd.oasis.opendocument.spreadsheet application/vnd.oasis.opendocument.text audio/ogg application/pdf application/vnd.ms-powerpoint image/svg+xml application/x-shockwave-flash image/tiff application/x-font-ttf application/vnd.ms-opentype audio/wav application/vnd.ms-write application/font-woff application/font-woff2 application/vnd.ms-excel
    <IfModule mod_mime.c>
        # DEFLATE by extension
        AddOutputFilter DEFLATE js css htm html xml
    </IfModule>
</IfModule>
<FilesMatch "\.(css|htc|less|js|js2|js3|js4|CSS|HTC|LESS|JS|JS2|JS3|JS4)$">
    FileETag MTime Size
    <IfModule mod_headers.c>
        Header set Pragma "public"
        Header append Cache-Control "public"
         Header set X-Powered-By "W3 Total Cache/0.14.2"
    </IfModule>
</FilesMatch>
<FilesMatch "\.(html|htm|rtf|rtx|txt|xsd|xsl|xml|HTML|HTM|RTF|RTX|TXT|XSD|XSL|XML)$">
    FileETag MTime Size
    <IfModule mod_headers.c>
        Header set Pragma "public"
        Header append Cache-Control "public"
         Header set X-Powered-By "W3 Total Cache/0.14.2"
    </IfModule>
</FilesMatch>
<FilesMatch "\.(asf|asx|wax|wmv|wmx|avi|bmp|class|divx|doc|docx|eot|exe|gif|gz|gzip|ico|jpg|jpeg|jpe|webp|json|mdb|mid|midi|mov|qt|mp3|m4a|mp4|m4v|mpeg|mpg|mpe|webm|mpp|otf|_otf|odb|odc|odf|odg|odp|ods|odt|ogg|pdf|png|pot|pps|ppt|pptx|ra|ram|svg|svgz|swf|tar|tif|tiff|ttf|ttc|_ttf|wav|wma|wri|woff|woff2|xla|xls|xlsx|xlt|xlw|zip|ASF|ASX|WAX|WMV|WMX|AVI|BMP|CLASS|DIVX|DOC|DOCX|EOT|EXE|GIF|GZ|GZIP|ICO|JPG|JPEG|JPE|WEBP|JSON|MDB|MID|MIDI|MOV|QT|MP3|M4A|MP4|M4V|MPEG|MPG|MPE|WEBM|MPP|OTF|_OTF|ODB|ODC|ODF|ODG|ODP|ODS|ODT|OGG|PDF|PNG|POT|PPS|PPT|PPTX|RA|RAM|SVG|SVGZ|SWF|TAR|TIF|TIFF|TTF|TTC|_TTF|WAV|WMA|WRI|WOFF|WOFF2|XLA|XLS|XLSX|XLT|XLW|ZIP)$">
    FileETag MTime Size
    <IfModule mod_headers.c>
        Header set Pragma "public"
        Header append Cache-Control "public"
         Header set X-Powered-By "W3 Total Cache/0.14.2"
    </IfModule>
</FilesMatch>
<FilesMatch "\.(bmp|class|doc|docx|eot|exe|ico|json|mdb|webm|mpp|otf|_otf|odb|odc|odf|odg|odp|ods|odt|ogg|pdf|pot|pps|ppt|pptx|svg|svgz|swf|tif|tiff|ttf|ttc|_ttf|wav|wri|woff|woff2|xla|xls|xlsx|xlt|xlw|BMP|CLASS|DOC|DOCX|EOT|EXE|ICO|JSON|MDB|WEBM|MPP|OTF|_OTF|ODB|ODC|ODF|ODG|ODP|ODS|ODT|OGG|PDF|POT|PPS|PPT|PPTX|SVG|SVGZ|SWF|TIF|TIFF|TTF|TTC|_TTF|WAV|WRI|WOFF|WOFF2|XLA|XLS|XLSX|XLT|XLW)$">
    <IfModule mod_headers.c>
         Header unset Last-Modified
    </IfModule>
</FilesMatch>
<IfModule mod_headers.c>
    Header set Referrer-Policy ""
</IfModule>
# END W3TC Browser Cache

# BEGIN W3TC Page Cache core
<IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteBase /
    RewriteCond %{HTTPS} =on
    RewriteRule .* - [E=W3TC_SSL:_ssl]
    RewriteCond %{SERVER_PORT} =443
    RewriteRule .* - [E=W3TC_SSL:_ssl]
    RewriteCond %{HTTP:X-Forwarded-Proto} =https [NC]
    RewriteRule .* - [E=W3TC_SSL:_ssl]
    RewriteCond %{HTTP:Accept-Encoding} gzip
    RewriteRule .* - [E=W3TC_ENC:_gzip]
    RewriteCond %{HTTP_COOKIE} w3tc_preview [NC]
    RewriteRule .* - [E=W3TC_PREVIEW:_preview]
    RewriteCond %{REQUEST_METHOD} !=POST
    RewriteCond %{QUERY_STRING} =""
    RewriteCond %{HTTP_COOKIE} !(comment_author|wp\-postpass|w3tc_logged_out|wordpress_logged_in|wptouch_switch_toggle) [NC]
    RewriteCond %{REQUEST_URI} \/$
    RewriteCond "%{DOCUMENT_ROOT}/wp-content/cache/page_enhanced/%{HTTP_HOST}/%{REQUEST_URI}/_index%{ENV:W3TC_SSL}%{ENV:W3TC_PREVIEW}.html%{ENV:W3TC_ENC}" -f
    RewriteRule .* "/wp-content/cache/page_enhanced/%{HTTP_HOST}/%{REQUEST_URI}/_index%{ENV:W3TC_SSL}%{ENV:W3TC_PREVIEW}.html%{ENV:W3TC_ENC}" [L]
    RewriteCond %{REQUEST_METHOD} !=POST
    RewriteCond %{QUERY_STRING} =""
    RewriteCond %{HTTP_COOKIE} !(comment_author|wp\-postpass|w3tc_logged_out|wordpress_logged_in|wptouch_switch_toggle) [NC]
    RewriteCond "%{DOCUMENT_ROOT}/wp-content/cache/page_enhanced/%{HTTP_HOST}/%{REQUEST_URI}/_index%{ENV:W3TC_SSL}%{ENV:W3TC_PREVIEW}.xml%{ENV:W3TC_ENC}" -f
    RewriteRule .* "/wp-content/cache/page_enhanced/%{HTTP_HOST}/%{REQUEST_URI}/_index%{ENV:W3TC_SSL}%{ENV:W3TC_PREVIEW}.xml%{ENV:W3TC_ENC}" [L]
</IfModule>
# END W3TC Page Cache core

# BEGIN WordPress
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
RewriteRule ^index\.php$ - [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
</IfModule>

# END WordPress

# END 
# BEGIN W3TC Page Cache core
<IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteBase /
    RewriteCond %{HTTP:Accept-Encoding} gzip
    RewriteRule .* - [E=W3TC_ENC:_gzip]
    RewriteCond %{HTTP_COOKIE} w3tc_preview [NC]
    RewriteRule .* - [E=W3TC_PREVIEW:_preview]
    RewriteCond %{REQUEST_METHOD} !=POST
    RewriteCond %{QUERY_STRING} =""
    RewriteCond %{REQUEST_URI} \/$
    RewriteCond %{HTTP_COOKIE} !(comment_author|wp\-postpass|w3tc_logged_out|wordpress_logged_in|wptouch_switch_toggle) [NC]
    RewriteCond "%{DOCUMENT_ROOT}/wp-content/cache/page_enhanced/%{HTTP_HOST}/%{REQUEST_URI}/_index%{ENV:W3TC_PREVIEW}.html%{ENV:W3TC_ENC}" -f
    RewriteRule .* "/wp-content/cache/page_enhanced/%{HTTP_HOST}/%{REQUEST_URI}/_index%{ENV:W3TC_PREVIEW}.html%{ENV:W3TC_ENC}" [L]
</IfModule>
# END W3TC Page Cache core
# BEGIN WordPress
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
RewriteRule ^index\.php$ - [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
</IfModule>

# END WordPress

Best Regards

Niemen

June 23, 2020

Hello

First i would like to apologise for the server load, however, this is just a temporary thing. I have been testing my web page A LOT during Corona for a month now or so. In the meantime I have compressed my pages to roughly 150 kb (with images included), reduced http requests to about 16, and it is normally running in conjunction with Cloudflare (not now). It results in GTMetrix values of 100 % (PageSpeed) and 96 % (YSlow). So I hope that my roughly 100 visitors a month will not hurt you in the long term after everything has been completed. Actually, I already achieved 90% of what I wanted during the last month - this subdomain redirect is one of the last steps on my To Do List.

Back to my issue:

This is the current error I receive

If I understood you correctly yesterday, I had to remove

RewriteCond %{HTTPS} off
RewriteRule ^(.*)$ https://%{HTTP_HOST}{REQUEST_URI} [L,R=301]

which I did.

In the meantime my .htaccess file looks like this (I found great code on the internet to use the above mentioned parameters, however, leave .well-know untouched)

<IfModule mod_rewrite.c>
RewriteEngine On
RewriteCond %{HTTPS} off
RewriteRule ^(.*)$ https://%{HTTP_HOST}%{REQUEST_URI} [L,R=301]

# force https:// for all except some selected URLs
RewriteCond %{HTTPS} off
RewriteCond %{THE_REQUEST} !/.well-known/ [NC]
RewriteRule ^ https://%{HTTP_HOST}%{REQUEST_URI} [L,R=301]

# force http:// for selected URLs
RewriteCond %{HTTPS} on
RewriteCond %{THE_REQUEST} /.well-known/ [NC]
RewriteRule ^ http://%{HTTP_HOST}%{REQUEST_URI} [L,R=301]

RewriteCond %{HTTP_HOST} !mario-kart.billigerkaufen.com
RewriteRule /neue-tipps-tricks/ https://mario-kart.billigerkaufen.com/neue-tipps-tricks/
</IfModule>

Best Regards

Niemen

June 22, 2020

Hello

I appreciate your reply, however, there must still be an issue. Testing my site on webpagetest.org outputs the following: (Test Error: net::ERR_CERT_COMMON_NAME_INVALID)
(Error: 404)

But please correct the following steps in order to find the cause:

1. Creating a subdomain in CPanel

2. Adding your code to the .htaccess file in public_html (not the folder of the subdomain)

<IfModule mod_rewrite.c>
RewriteEngine On
RewriteCond %{HTTPS} off
RewriteRule ^(.*)$ https://%{HTTP_HOST}%{REQUEST_URI} [L,R=301]
RewriteCond %{HTTP_HOST} !mario-kart.billigerkaufen.com
RewriteRule /neue-tipps-tricks/ https://mario-kart.billigerkaufen.com/neue-tipps-tricks/
</IfModule>


...
...
(other code)

3. Redirecting through Yoast SEO which has a function to add 301 permanent redirects:

https://billigerkaufen.com/neue-tipps-tricks/ to https://mario-kart.billigerkaufen.com/neue-tipps-tricks/

Best Regards

Niemen

June 22, 2020

Hello

My ultimate goal is to redirect a single Wordpress post like https://mysite.com/test-page/ to https://america.mysite.com/test-page/ (= same url but with a subdomain included)

After adding the respective subdomain through CPanel and redirecting it with Yoast SEO Plugin, it at least changes to this desired subdomain within the URL bar. However, first I received a SSL certificate error and second, now I receive a redirect loop error after adding that subdomain again through CPanel.

I would really like to know if this whole procedure is feasible and if you have other solutions to offer.

Best Regards

Niemen

May 28, 2020

Hello

Would you please move my already existing files to your Tommy server.

Username: niemen
Primary Domain: billigerkaufen.com

Donation ID: 01260412C17616603 (PayPal)

Best Regards

Niemen

May 4, 2020

First of all I am very sorry for indeed forgetting to add my domain to cpanel!

Did you add the domain in cpanel?

If it gives you a name server error adding it as an addon domain, try setting it as your main domain with this script: http://heliohost.org/classic/support/scripts/domain

As you have already mentioned, I received an error when trying to add my domain manually. However, your script has nevertheless helped in adding my domain to cpanel. But the "https" version of my site has been added which doesn't exist.

Regarding Networksolutions (my domain hoster):

I have once again tried to add ns1.heliohost.org and ns2.heliohost.org as name servers- and it is relatively positive that these entries are not being thrown out after a few minutes! However, after an hour, still no changes have been made; normally, it takes a few seconds.

Waiting for 48h could be once again an option, but maybe something is still running wrong. I would therefore appreciate if you could take on other necessary changes in the meantime.

Best Regards from Germany

Niemen

May 3, 2020

I appreciate your reply, Luigi123.

However, this could be due to my old cloudflare setup with nameservers pointing to freehosting (my previous web hoster).

Current whois lookups are acknowledging it:

Name Servers EDWARD.NS.CLOUDFLARE.COM (has 22,002,131 domains)
SYDNEY.NS.CLOUDFLARE.COM (has 22,002,131 domains)

The outcome should of course be ns1.heliohost.org and ns2.heliohost.org.

Best Regards

Niemen

May 3, 2020

Hello

In total, I have been waiting for nameserver updates for about two weeks now. My domain is being hosted by networksolutions where I have pointed to both heliohost nameservers. I have even contacted the Support who have made manual changes. However, even now I have been waiting for about four to five days. I really don't think that waiting for a longer period will change anything. I stumbled upon a forum thread here that was discussing a so-called "zone file". Therefore, maybe heliohost has to help me out of this. My domain name is http://billigerkaufen.com .

I am looking forward to your reply.

Best Regards

"Niemen"

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niemen

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