ansab

User : ansab

Not able to login with the correct password. Didn't changed my password as well. Please help me with resetting my password. 

Okay thank you

Thank you soo much all of you.

I got your emials @Wolstech.

Could you please tell me what was the issue.

Hey, Update on this issue. The problem is still not solved. l have checked all the MX records have propagated globally properly.

Still i can't receive  mails on my domain emails.

I am attaching some screen shots, which i think could help to solve the issue.

1. This what gmail shows to me when i send email to contact@devansab.com

https://drive.google.com/open?id=1EoxQZ2HNCaTwPGxA2xohlipmLdztsYNs

Now I went to Track Delivery under Email in cPanel, then i got these errors

A simple error  https://drive.google.com/open?id=11uL5C7B6xjYcZaGk8L2IXXgqjwipllOL

A detailed error https://drive.google.com/open?id=1K13ZrLJoMyRw2Q-wPyp6Y_HA0bzasHQJ

The time is in +5:30 GMT. Which is about 9:35 PM according to HelioHost servers.

I don't know what could went wrong during transfer of account.

PS: I have tried creating new different email account but the problem is same.

       I have tried deleting and recreating same email account but the problem is same.

No, I am not using cloudfare. I am using all default. My name servers are pointing to heliohost name servers.

Could you please check my DNS records if all records are correct or not.

Hey, I think i got where the problem was. I was looking at DNS records and my MX records were still pointing to johnny.heliohost.org.

I changed it to tommy.heliohost.org now. DNS propogation will take some time. I hope it will work now

I had already tried deleting and recreating the same accounts, but it didn't helped.

I even created a new account and it also have same problem.

I can send it from contact@devansab.com to my gmail and it shows perfectly fine in my inbox. Ther is no problem if i send it from contact@devansab.com.

But the problem is that when i send email from my gmail account to contact@devansab.com it shows that error.

Its like I can send email to anyone using contact@devansab.com, but no one can send on contact@devansab.com.

I have tried by creating new email account, it also have same problem.

Okay

Hey, Today I got my account transferred to tommy by donation to heliohost.

Now i am facing this issue with all my email accounts.

Whenever i send email i receive an error that

Address not found.

Your message wasn't delivered to <my domain email> because the address couldn't be found, or is unable to receive mail.

 

The response from the remote server was:
550 The mail server could not deliver mail to <my domain email>. The account or domain may not exist, they may be blacklisted, or missing the proper dns entries.

 

I can successfully send emails from my mail accounts, but i am having trouble in receiving email.

I was using Gmail for checking.

Thank you :)

Hey, here are my transaction ID's made on Skrill to admin@heliohost.org

Transaction ID 3143933800   for 0.6$

Transaction ID 3143940263   for 0.7$

Thanks

Will update you after transaction

Hey, I am sending by Skrill but for some reason i can not send more than 0.6USD in single transaction.

Is it Ok if i make two transactions of 0.6USD at Skrill to email admin@heliohost.org

Thankyou

As i can see i have to send to admin@heliohost.org in Skrill. I am getting the option to send in INR. How much INR should i send to this email?

Ohh so wordpress is bad. Is Joolma a good CMS?

Also, paypal doesn't support my debit card. Are you have any other form of donation, which i can do using indian debit cards?

Hi, I have a website https://devansab.com and a sub-domain https://blog.devansab.com.

For some days like 7 days I am getting too many internal server errors.

I am using Johnny server. The server status is also good but i am getting this error like for 70% of the time when i am visiting.

Even i am logged in or not into cpanel and wordpress, i am getting this error.

Mostly the error is on my main-website.

The exact error is:

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator at webmaster@devansab.com to inform them of the time this error occurred, and the actions you performed just before this error.

More information about this error may be available in the server error log.

Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.

 

Please hep me to solve this issue.

Yes, Thank you :)

I had round cube set to default, but i am able to open horde by copy pasting horde url after security token. I am successfully able to open horde.

It's just issue with roundcube. If it cant be solved then please tell me, how to change default to horde i will use horde then

EDIT:

After some alteration with the url i am successfully able to open "mailclient=none" webpage. Now i am getting option to chose mailclient and its working fine with Horde :)

Is this because johnny is slow? My website and other email accounts are working fine. Its just this email id which is showing Databaase error.

I have created a new email id on my account. First time it worked fie and opened in browser without any error. I have also setup the id on my android device using blue mail app. But for the last two days i am getting a error on opening the mail id using https://johnny.heliohost.org:2096/ it logs in to mail client and the shows the following error

DATABASE ERROR: CONNECTION FAILED!

Unable to connect to the database!
Please contact your server-administrator.

on this link https://johnny.heliohost.org:2096/xxxxxxxxxxxxxx/3rdparty/roundcube/index.php

I can successfully send and receive mails using my device but not on web mail.

I have deleted and recreated the account but the problem remains same.

Ps: My other two mail id's are working fine.

Please help.

Thanks this worked.

Uh oh, there was an error changing your password. The admins have already been notified of the problem, but if you would like us to manually change your password for you please contact support. You could also try reseting your password again.

This is the error i am getting while changing the password. It's just wierd

Hi @Root Admin,  I still can't login from heliohost.org/login. It is giving invalid request error.

From http://heliohost.grd.net.pl/monitor/ i can see that load on johnny is also not high.

Is it possible that i am blocked from heliohost.org/login as i have tried several times. From https://www.helionet.org/index/topic/14697-solved-invalid-login-at-heliohost/ I can see that it is possible that i am blocked.