BlueyEmperor

By the way, once tommy server is back, do I automatically be transferred?

Invites to re-join the server will be sent once the process of restoration is finished. A public announcement will made once the server is ready again.

This topic should be moved to 'Escalated Requests' under 'Customer Service'.

Thanks, when I tried creating a new temp account I used a new e-mail. But that didn't succeed anyways.

I was talking about my original e-mail address linked to my original user name, the one that just got removed for "inactivity".

And which I can't log in with anymore.

Hopefully you still have it stored somewhere...

If you can restore a backup at https://www.heliohost.org/backup/, then you should be fine. It also depends if you were suspended before Tommy crashed.

 

 

The Tommy server was rest due to a hardware failure and is currently in the process of restoration, however, all accounts were wiped. You are able to download your backup via https://www.heliohost.org/backup/. Once the server is ready again, users will receive an invite to re-join the server.

In the meantime, you could create a temporary account on Ricky. If you would like to do this, you have the following options:

• Donors can receive an invite by providing their PayPal transaction ID. If you have donated via the GoFundMe page, please provide your email address associated. A minimum donation of $1 is required.
• You can sign up again when registrations open at midnight UTC. Please note that slots do close quickly.

 

 

I donated before to have my account transferred in Tommy Server.

So how can I have an invite link? And where can I share the transaction ID of my donation before?

 

Before you can get an invite link, please post your transaction ID and an admin will send an invite. Please also don't forget to backup your Tommy account data.

I recommend that in CPanel you navigate to FTP Accounts > Select the FTP account you want to use > Select 'Configure FTP Client' > Select FileZilla Configuration File. Once you have done this, import it into FileZilla. Otherwise it might be due to downtime.

EDIT: I just realised that your using Dreamweaver. I do know that when I tried to set it up manually in FileZilla, it did not work.

Did you use the same email to register for the other account? If not then I don't believe it should be an issue.

The Tommy server was rest due to a hardware failure and is currently in the process of restoration, however, all accounts were wiped. You are able to download your backup via https://www.heliohost.org/backup/. Once the server is ready again, users will receive an invite to re-join the server.

In the meantime, you could create a temporary account on Ricky. If you would like to do this, you have the following options:

• Donors can receive an invite by providing their PayPal transaction ID. If you have donated via the GoFundMe page, please provide your email address associated. A minimum donation of $1 is required.
• You can sign up again when registrations open at midnight UTC. Please note that slots do close quickly.

It appears that your domain needs to be removed from the DNS cluster. An admin will need to do this. Please escalate this request.

Could my forum username please be changed to BlueyEmperor?

My mistake, it appears that I read it incorrectly. Can I have double storage?

Thank you. Could the immunity and double storage be placed?

Hello,

I have donated a sum of $5 to the Sparkie server campaign. The email address associated to the donation was --removed--. Could I also be moved to Ricky?

Kind regards,
Jude.