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Posts
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Posts posted by WhiskeyJack
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Transaction ID: 3NG436576W502145Y
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Hello Heliohost team,
I placed a donation on 8/9 and never received a Tommy invite. It may be because I've had a Tommy account with this email preveiously, but that account no longer exists.
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Account created successfully. Ran into an error when trying to add the addon domain aa-adventure.info
(XID f8dva9) The domain “aa-adventure.info” already exists in the Apache configuration.
Thank you for your help.
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Used the invite to set up a new account yesterday.
Username: coyotel
Domain name: coyotelabs.net
I am still getting the message on the account status page "There is no account in our database that matches that username."
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Thank you for the help. Back to a hand-coded html site it is!
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My site was suspended probably due to the AnonymousFox hack.
I see that you can't reactivate these accounts for security reasons. Can I get an invite to set up a new account?
User: coyotela
Server: TommyDomain: coyotelabs.net
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Ok thank you. I wasn't sure since it was telling me "Invalid Username" when trying to reset my password.
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username: coyote
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The forum account is under the same email but a different username.
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Received the invite. Thank you.
Is is possible to delete my old account under Stevie so I can set up a new one on Tommy? it was set up using my forum email address.
User: coyote
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Hello,
Can you please resend a Tommy Invitation?
I donated via Paypal, Transaction ID: 2KU63348SR921
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I'm posting regarding an "invisible" database as per this news post http://www.helionet....8-stevie-mysql/
User: Coyote
Server: Stevie
Database: coyote_wordpress
Thank you
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It seems the most elegant solution is:
Redirect /beta http://beta.mysite.com
Thanks for the pointers.
~WhiskeyJack
You should create your subdomain folders in your /home directory instead of inside /home/public_html. CPanel tries to get you to put your subdomain folders inside /home/public_html, but that is not really a good idea because a subdomain is supposed to be a 'different domain' than your main domain. You should change it manually to create subdomain document roots in your /home directory, its more secure.On that note, is there a way to change the folder a subdomain points to?
~WhiskeyJack
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I have setup a subdomain for my site called beta, to put up content I wish to test on the server but not make live to the public. The root folder for the subdomain is public_html/beta. Problem is, if a user goes to /beta instead, they are able to access the content. Is there a way to make the folder visible only to those visiting beta.mysite.com instead of mysite.com/beta?
~WhiskeyJack
[Solved] Tommy invite not received
in Customer Service
Posted
All set! Thanks for your help.