flazepe

Please change it to 7.2.

By waiting for wolstech.

This support request is being escalated to our root admin.

Also, what's your PHP version?

This support request is being escalated to our root admin.

Not that obvious... What's your new one?

If your new domain is deny.heliohost.org, it's working for me.

This support request is being escalated to our root admin.

It's because you tried to sign up for fcsltd.heliohost.org, which is still inside our DNS cluster. A root admin will need to release your subdomain and send you a new invite.

This support request is being escalated to our root admin.

Unblocked.

This support request is being escalated to our root admin.

Is that correct or should I have entered bigmoney only.

Yes.

Please clear your cache.

You got blocked again... Unblocked.

Unblocked.

This support request is being escalated to our root admin.

https://www.helionet.org/index/topic/37032-tommy-upgraded/

This support request is being escalated to our root admin.

This support request is being escalated to our root admin.

Then i wonder when my pages (content) gonna be auto moved on Tommy?

Yes.

As for your account move, an email will be sent to you indicating that your account has been moved. If you need to double your storage, please create a new thread.

Thank you.

That was my mistake. Clear your cache.

No problerm!

You can delete your account at http://www.heliohost.org/classic/support/scripts/delete. Make sure that you are on desktop because it doesn't work on mobile.

One thing though, is your new Tommy account Seekier/xtras?

This support request is being escalated to our root admin.

Your domain philip1.heliohost.org is currently in our DNS cluster. A root admin needs to release that domain for you and then send you a new invite.

OR, I could resend you an invite and you can sign up for a new main domain (e.g. philip2.heliohost.org).

Let me know.

This support request is being escalated to our root admin.

That is, if he used his old Tommy email address to sign up for Ricky. If not, he'll receive an invitation link to Tommy which is actually a pain because we need to release his old domain and he needs to move his website's content to his new account.

Sylvain, please make sure that current account's email address is the same as your old Tommy account's email address so that your account will be moved to Tommy when your turn comes.