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flazepe

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Everything posted by flazepe

  1. This support request is being escalated to our root admins.
  2. Your account was suspended for using a temporary email to sign up. Temporary/disposable emails are not allowed, as stated in our terms of service.
  3. Your account is currently archived. This support request is being escalated to our root admins.
  4. Topic has been split. This support request is being escalated to our root admins.
  5. Your account was suspended because Wordpress is causing too much load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. This is really common for Wordpress. It can cause massive amounts of load even if you're hardly getting any traffic to your site. Wordpress is also incredibly insecure and very easy to hack. We see Wordpress accounts get hacked all the time and usually the hacker sets up a phishing site on your domain. We strongly recommend using any software other than Wordpress. Something that might help is this simply static Wordpress plugin. It will speed up your site, reduce the load you cause, and reduce your chance of getting hacked. If you try it let us know how it worked out for you. If you insist on using Wordpress you might want to consider purchasing a VPS instead. VPS hosting gives you an entire virtual server to yourself, including no load limits, a dedicated IP address, and full root access. Wordpress sites load relatively slowly on our shared hosting, but they will be much faster on a VPS.
  6. Go to https://www.heliohost.org/vps/.
  7. What is your new main domain?
  8. This support request is being escalated to our root admins.
  9. This support request is being escalated to our root admins.
  10. Use the main domain change script: http://www.heliohost.org/scripts/domain.php
  11. Your account was suspended because Wordpress is causing too much load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. This is really common for Wordpress. It can cause massive amounts of load even if you're hardly getting any traffic to your site. Wordpress is also incredibly insecure and very easy to hack. We see Wordpress accounts get hacked all the time and usually the hacker sets up a phishing site on your domain. We strongly recommend using any software other than Wordpress. Something that might help is this simply static Wordpress plugin. It will speed up your site, reduce the load you cause, and reduce your chance of getting hacked. If you try it let us know how it worked out for you. If you insist on using Wordpress you might want to consider purchasing a VPS instead. VPS hosting gives you an entire virtual server to yourself, including no load limits, a dedicated IP address, and full root access. Wordpress sites load relatively slowly on our shared hosting, but they will be much faster on a VPS.
  12. This support request is being escalated to our root admins.
  13. This support request is being escalated to our root admins.
  14. Your account will be moved to Tommy and yes, Tommy is faster.
  15. This support request is being escalated to our root admins.
  16. This support request is being escalated to our root admins.
  17. This support request is being escalated to our root admins.
  18. This support request is being escalated to our root admins.
  19. This support request is being escalated to our root admins.
  20. This support request is being escalated to our root admins.
  21. That IP was not blocked but the IP of the network you used to post this thread was. I unblocked that one instead.
  22. This support request is being escalated to our root admins.
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