life

You can make the donation here : https://www.heliohost.org/donate/

 

After doing so, post your transaction ID here, an Admin will verify and move your account to Tommy.

Have donated $ 1 via Paypal using link provided.

 

Transaction id : 88B39525RF974714N

Please verify and move my account to Tommy.  I assume everything such as user name, password, files , configurations etc remain same.

 

Thank you

Actually those errors are because of frequent high load spikes on Ricky. That's why your website and the server as a whole is momentarily unreachable and fixed itself in a while.

 

If you want to deploy some application in production, you could consider moving to Tommy. You could just make a $1 donation, and get your account moved to Tommy. Free signups are also available, which reset t midnight UTC, however, chances of getting one is low as the number of free registrations per day is kept minimal for stability of the Tommy server.

OK let me try that - how to make that donation and what next ?

Hi !

 

 

While my site is generally up and running I am frequently getting errors such as :

 

===

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator at webmaster@life.heliohost.org to inform them of the time this error occurred, and the actions you performed just before this error.

More information about this error may be available in the server error log.

Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.

=====

 

Server time out errors are also there. Sometimes the error says "database connection error" or "database may be down'

 

=====

 

But the same webpages work fine after some time !

 

Is such behavior normal and to be expected ? Or am I doing something wrong ?

 

All advise appreciated,  thanks much !

 

 

That error is not your fault. It indicates that the server is on a very high load and it couldn't complete your request.

 

The load should come down in a while, and then you can continue.

 

Thanks, I have almost managed to get my site up and running - find it at http://life.heliohost.org/stroke/

:rolleyes:

 

There's no need to change the main domain until you're ready to move your real domain to us.

 

For now, just use http://life.heliohost.org/stroke/ to see your website until everything is working.

 

Your new copy of your site should be at that location, however the software is broken (500 error). Check to make sure the permissions are set to 644 on the files in the ~/public_html/stroke/ folder, make sure the database is configured correctly, and rename the .htaccess file to anything that's not .htaccess so its ignored. That should help clear up the 500 error.

I am trying to do the migration manually now. Have created a table life2_stroke and imported tables from my existing into that. While sometimes I can see those tables, at other times I am getting a message :

======

Internal Server Error

500

No response from subprocess (php): The subprocess ended prematurely because it received the “KILL” (9) signal.

cpsrvd Server at ricky.heliohost.org

=====

 

Please advise what am I doing wrong and how to rectify same, thanks !

You can just use life.heliohost.org if you want. I just used that domain as an example. It doesn't matter terribly much since it's not the final domain, what matters is that it resolves publicly, which (anything).heliohost.org will do.

 

I didn't look at your account beforehand and assumed your real domain (the .in domain) was your main domain which won't work until you change the name servers.

Oh, OK. For my information please let  me know if procedure I followed is right, and if so, by when should the primary domain ( which I assume is the same as main domain ) shift to strokesupport.heliohost.org . Thanks.

 

These aren't exact instructions, but should give you an idea:

• Remove the line from the hosts file, this is not supported on our service.
• Change the main domain to something that ends in .heliohost.org, so strokesupport.heliohost.org would work.
• Move the contents of the stroke folder directly into public_html.
• Wait 2 hours.
• Clear browser cache.
• Modify the appropriate mysql values to configure WP to use the domain strokesupport.heliohost.org (google will explain this process).
• Access your site at (if you use the above example): http://strokesupport.heliohost.org/
• Perform any changes you wish to make to the site.

When you're ready to move the domain:

• Modify the appropriate mysql values to configure WP to use the domain strokesupport.in
• Change main domain to strokesupport.in
• Wait 2 hours.
• Set name servers to ns1.heliohost.org and ns2.heliohost.org
• Wait for DNS propagation
• Clear browser and DNS cache.

 

As above though, we highly recommend not using WP. If you're interested in just tossing out the site and building a new one:

• Remove the line from the hosts file, this is not supported on our service.
• Change the main domain to something that ends in .heliohost.org, so strokesupport.heliohost.org would work.
• Delete the stroke folder.
• Wait 2 hours.
• Access your site at (if you use the above example): http://strokesupport.heliohost.org/
• Build your new site in public_html or create a folder for it if desired (keep in mind if you use a folder, you'll need to set up a redirect in public_html or add the folder name to the end of the URL (e.g. strokesupport.heliohost.org/stroke/ ) every time.

 

Thanks much. I have :

 

- Removed the line " 64.62.211.134    strokesupport.in " from my hosts file.

 

- Changed the main domain to strokesupport.heliohost.org using weblink http://heliohost.org.../scripts/domain

 

- It has been almost five hours but in my c-panel I am still seeing primary domain as life.heliohost.org. I can access same and see directories in my public_html directory.

 

- But I cannot access http://strokesupport.heliohost.org/ .. I get a message " We can’t connect to the server at strokesupport.heliohost.org." Have cleared the browser cache.

 

Please advise , thank you very much.

 

 

 

 

 

 

Rather than messing around with hosts files, why not just use a free temporary domain like strokesupport.heliohost.org, and then add your real domain as an alias later?

 

As far as alternatives to Wordpress, we usually recommend Joomla as it's a lot faster, much more secure, more streamlined, uses a lot less memory, and is just about as easy to set up as wordpress is. If you switch to Tommy you could also look into using Ghost which is a pretty cool blogging software built on node.js. We have a guide to get started at https://wiki.helionet.org/tutorials/ghost

Thanks for your inputs. How do I create this temporary domain ?

 

As of now, following are the steps I have taken :

 

1) Created a Directory named stroke in public_html directory of my hosting ( so full path becomes /home/life2/public_html/stroke)

2) Using Duplicator plugin for Wordpress, created an archive.zip package ( of my existing Wordpress installation ) , uploaded it to the stroke directory above and unzipped the same.

 

3) Changed the main domain at heliohost to strokesupport.in using http://heliohost.org.../scripts/domain

 

4) Added line " 64.62.211.134    strokesupport.in " in the hosts file on my laptop

 

5) Now when I enter strokesupport.in in my Browser ( Chrome ) on my laptop  I reach :

 

Ahoy! You're seeing this page because you've reached a website on our service that's not configured to accept secure connections (HTTPS).

If you're a visitor, try visiting this site again, removing the "https" in front of the website domain. Please note that your connection to this user's website will not be secure.

If you're the webmaster of this site, we recommend you take a few minutes to set up SSL so your visitors can connect securely. You can do this from your control panel. If you need assistance, please visit our support forums or Wiki.

Thanks for choosing HelioHost!

======

 

But the URL in browser shows website as strokesupport.in only , 'https:// ' there is struck off, and the URL says 'Not Secure'  The link 'set up ssl' as above is not working.

 

6) As per instructions for the Duplicator plugin, I should reach ( via the browser)  the directory  public_html/stroke and then run the file installer.php there in to proceed further. Using c-panel, I can see that the file is in the directory.

 

Please advise what should I be doing. .. thanks a lot !

 

To get this working in the meantime for testing, go here and change your main domain to the domain you're putting in your host file: http://heliohost.org/classic/support/scripts/domain After that, wait 2 hours, then clear your browser cache and try again.

 

Also, for what it's worth, WordPress is the one program we really love to hate on around here, and will always recommend that people not use. It's poorly written and very insecure by design. As a result, it's a leading cause of performance issues, load suspensions, and even accidental bans (usually when it gets hacked...which is more often than we'd like...with the result generally being a phishing site getting set up).

 

You'll probably need to be on Tommy for decent performance.

 

Thanks much, will try...can't shift from Wordpress yet since am not a programmer :-( ...can consider shifting to Tommy once I am a bit more comfortable with site migrations etc...how to shift to Tommy ?

 

I hope my website already working at https://strokesupport.in will not be disturbed for other users logging in from their PCs/mobiles ?

 

Also, do I need to revert to earlier version of hosts file or does line " 64.62.211.134    strokesupport.in " remain there as is ?

 

BTW, what do you suggest if not Wordpress for someone who has only 3-4 posts to write a week probably ..

 

Thanks for all your help !

Using the IP address of the server with the host file is not supported. You might be able to get limited functionality by setting your domain as the account's main domain, waiting 2 hours, then try using it that way, but most functionality will not work in this configuration.

 

For the service to perform properly, you need to actually use a real domain and point it to our name servers (ns1.heliohost.org and ns2.heliohost.org) at the registrar.

 

Thank you for your quick reply.

 

I want to change name servers only at a later stage once I am sure that I have migrated properly.  I am using the procedure as provided at :

 

https://snapcreek.co...wordpress-site/

using the Duplicator plugin

 

Any workaround to achieve my objective as above would be appreciated. Thank you.

=====

OK - see that you have already answered this...can't see how to delete my reply...

 

Thank you for your quick reply.

 

I want to change name servers only at a later stage once I am sure that I have migrated properly.  I am using the procedure as provided at :

https://snapcreek.com/blog/wordpress/techniques/how-to-move-a-wordpress-site/

using the Duplicator plugin

 

Any workaround to achieve my objective as above would be appreciated. Thank you.

Hi !

 

I have account at Ricky under user name life2 and have issue as under :

 

1) I can login to C-panel and can upload files etc. I am trying to migrate my Wordpress Website https://strokesupport.in to Ricky.

 

2) But if I change host file on my computer to point my domain to 64.62.211.134  and enter my domain name ( strokesupport.in ) it takes me to :
https://ricky.heliohost.org/cgi-sys/inactivepage.cgi

 

which asks me to renew my account using button provided there.

 

3) But when I try to renew using life2 user name and my password, it says account already active !!

 

Please resolve, thanks much.

Fair enough. Thank you for clarifying.

Hi !

 

My blogs (five) presently run into about 5 GB.. how can I get this much space at heliohost ?

 

Please advise, thanks much !

 

 

 

I am not allowed a login - says invalid password - when I try to reset via link emailed, after entering new password, heliohost.org shows error.... please check, thanks.

Thanks much ! Will remember ...

Please unarchive my account

 

user name : life

 

 

Hi All on this thread

 

As of now I have decided to delete all my files and start all over again ..maybe I did something wrong and will recover . So will report thereafter. Meanwhile, if you have any thoughts please post, thank you!

hi @wolstech and all seeing this thread

 

Thanks much for all your help on this . I am still not getting the website way it should be and am foxed at what else should be doing. Here are the steps I have taken so far:

 

1) At my earlier host www.mytopjob.in/mtjeng had my wordpress files ( wordpress setup by me ) and worked fine.....

 

2) Downloaded all files from there to my PC.

 

3) Exported the corresponding wordpress database on my PC. Created new database at life.heliohost.org - life_mytopjob . Created a user hsodhi and added that to life_mytopjob with all privileges.

 

4) Edited wp_config.php as under :

define('DB_NAME', 'life_mytopjob');

/** MySQL database username */
define('DB_USER', 'life_hsodhi');

/** MySQL database password */
define('DB_PASSWORD', '**???!!!');

/** MySQL hostname */
define('DB_HOST', 'localhost');

 

5) imported the wordpress database into life_mytopjob using phpMyAdmin. I can see my posts in that database in phpMyAdmin at ricky.heliohost.org

 

6) Uploaded all files from my PC to main domain life.heliohost.org in directory directory public_html/mtjeng , including the edited wp_config.php as above.

 

7) At my domain provider, reconfigured mytopjob.in DNS settings to point to ns1.heliohost.org and ns2.heliohost. org.

 

8) Deleted the "A" record values for mytopjob.in at my domain provider. They were pointing to 162.210.70.23 ( I am NOT sure if I did the right thing here ! Please advice ..)

 

9) Set up addon domain mytopjob.in to point to /public_html/mtjeng at ricky.heliohost.org

 

10) Waited for almost 12 hours

 

Now when I visit www.mytopjob.in in my browser, it takes me to a webpage with lot of links. Theme, images etc. as per my Wordpress install are not showing . Further, clicking on any link leads to an error as under :

 

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator at webmaster@mytopjob.life.heliohost.org to inform them of the time this error occurred, and the actions you performed just before this error.

More information about this error may be available in the server error log.

Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.

 

========

 

Will be VERY grateful for all your advice and assistance, thanks !

@wolstech - thanks, understood.

Thanks much @wolstech for all your attention and help.

 

Cleared cache but I am still reaching"account queued" page at :

http://mytopjob.in/cgi-sys/defaultwebpage.cgi

 

when accessing from my computer. Domain as such still points to my earlier host ( Name servers not updated yet ) so that will be obviously fine. I have added to my hosts file :

64.62.211.134 mytopjob.in

 

while all the files at heliohost are in :

 

public_html/mtjeng

 

Should I be changing something ? I want to check from my PC before I change the name servers .....

 

This is the first wordpress migration I am doing - not an IT person but can edit php files with guidance. Appreciate much yours and everyone's help in resolving this. Thanks in advance !

Hi !

 

My details as under :

 

* My heliohost user name : life

* Server : ricky

* Main domain : life.heliohost.org

 

Created an account yesterday. Trying to transfer Wordpress blog in directory public_html/mtjeng . Using filezilla, transferred all files. Further imported database and also re-configured wp_config.php accordingly.

 

domain is www.mytopjob.in and I have edited my hosts file on my PC accordingly, as I will adjust the name servers once migration is complete.

 

Account is still showing as Queued. although I can see some files at life.heliohost.org/mtjeng

 

Please advise, thanks.

 

 

 

 

 

 

 

 

 

a. your HelioHost username
b. the server your account is on
c. your HelioHost main domain