ssforum

Hi Byron,

My account has been suspended again after being unsuspended for 10 minutes.

By the way, would you locate the offending files to me? I want to delete them accordingly.

Thanks

Hello,

My account was suspended, and I'm unable to renew the website. Please help me as my work relies on heliohost.

Here are the details,

Username : sswhost

Server: Stevie

Domain: http://wwww1.sunsue.com

Thanks,

Mr. Leung

Thank both of you, byron and djbob

Hi byron,

I have followed the instructions mentioned above #8 but without feedback from any admins for two days

http://www.helionet.org/index/index.php?showtopic=7235

Would you follow this case, thanks !!

Hi byron,

Would you follow this case? I have obtained a CA-signed certificate for my domain www.sunsue.com and would like to start implementing SSL within my site.

<snip>

By the way, the awstats in cPanel have not been functioning for a week, would you check it also?

Many thanks !!

Hi djbob,

This is the same case with me, can I have a dedicated IP? I have obtained a CA-signed certificate for my domain www.sunsue.com and would like to start implementing SSL within my site.

<snip>

many thanks

P.S. byron reminded me that I should grant a dedicated IP from you first. Refer to this link http://www.helionet.org/index/index.php?showtopic=7051

Hi byron,

How do I grant a dedicated ip for my site? ask djbob ?

@ssforum: I'm seeing your site ok now.

Hi byron,

Could you load the frongpage of https://www.sunsue.com ? when I click on the link, my browsers even IE8 or Firefox 3.68 require me to save a file named sunsue_com. Is it normal? would you check the httpd.conf and ssl.conf for a second time ? It there something wrong with the settings of the files? please help !! by the way, after opening the saved file, the content of the file is about www.danielsage.org not www.sunsue.com .

P.S. I cannot login the whm.sunsue.com by using the username and password of my cPanel admin account.

Thank you

Hi Admin,

I have the same problem now even typing in https://www.sunsue.com

The private key ,CSR and CRT have already been installed on the cpanel SSL/TLS Manager for at least 2 days.

<snip>

thank you for your consideration of this matter!

Thank Wizard and byron

Hey Everyone

Would you tell me what timezone of Awstats is? I means the "Last visit" field!! Is it GMT-7 or just GMT ?

Thank you

This problem has been fixed.

Thank you djbob !!

Okay, I think this is named's fault. Looking into it.

Thanks djbob, I think may be not the DNS problem !! think of these below!!

Is the server 216.218.192.170 off ? or is your firewall set to block the whole traffic of 216.218.192.170 ? or hardware failure ?

Username: sswhost

Site name: sunsue.com

Mine is down too sunsue.com