daskunk

Thank you so much for restoring the account

Can you please restore my account so I can log into Plesk and figure out what caused the load spike at 21:00 GMT. I am very sorry but at the moment I have no idea what it could be, I need to see the logs and see what was happening around that time. Thank you so much. My username is daskunk The domain is daskunk.heliohost.org The server is Tommy

Thank you for pointing me to this info. It was very helpful.

Thank you again for all the help and for the clarification on the HTTP 301 redirect. What you explained is the behavior I'm looking for. I did just try it out again (bypassing the invalid SSL warning) and it did properly navigate to my index.html web page I'll try again in 3 hours to make sure the SSL warning is gone. Thank you so very much.

Also, I proceeded through the SSL cert warning to see if I could access my main web page and I got a Plesk Screen. So I logged into my Plesk Account and I see the new alias domain now but it doesn't have the Files & Databases section. However, I noticed it allows you to an HTTP 301 redirect to the main domain (which sounds like what I want) but when I tried to activate it, I got a permission denied message. Is it possible to set it up so when a user goes to www.daskunkworkspbc.com it automatically takes them to daskunk.heliohost.org/pbc/index.html ?? Thank you again for all the help.

I tried the new domain and got this SSL error. I probably should have asked earlier but how does the SSL certs work when you have an alias domain along with the original domain? I know you auto generate SSL certs for the heliohost domains and supposedly according to my Squarespace login I have a valid SSL cert for www.daskunkworkspbc.com but somehow it looks like it's trying to use the heliohost SSL when I try to access www.daskunkworkspbc.com directly. Is there something I need to do? Websites prove their identity via certificates. Firefox does not trust this site because it uses a certificate that is not valid for www.daskunkworkspbc.com. The certificate is only valid for daskunk.heliohost.org. Error code: SSL_ERROR_BAD_CERT_DOMAIN

Thank you so much, really appreciate it.

Thank you. The alias sounds like a great solution as it would allow my users to change URLs at their convenience. I'm trying not to disrupt the service. Would it be possible to set up the alias?

It allows me to add custom name servers so I added the two Heliohost name servers. If you add it as an alias does that mean the original URL would still work as always but users would have the option of using the new alias?

I'm wondering if this is possible I have my entire web site running on Heliohost and don't want to move or relocate anything. It's currently accessed under the https://daskunk.heliohost.org/ domain. I recently received a gift of a Squarespace domain name. I would like to use the new Squarespace https://www.daskunkworkspbc.com domain name as the access URL for my users instead of https://daskunk.heliohost.org/. But I still want them steered to Heliohost and for all of my content to remain in my existing account. This is an absolutely wonderful hosting service. Is there a way to do that? (PS The Squarespace domain does have a corresponding SSL certificate) Thank you so much.

It's working great now. Thank you so much!

After resolving my perl CGI issue I was finally able to try accessing my psql database and I think I may have run into exactly the problem you predicted. The original user in cPanel was daskunk_php. I tried to create that same user in Plesk and it failed saying the user already exists. With that userid I was able to get a connection but the query failed. So I tried creating a new user called daskunk_php2 in Plesk.I was able to create the new userid, but the query failed the exact same way. So it sounds like the problem you described on 6/4. If you can assigned ownership to either daskunk_php or daskunk_php2 (whatever is easier), I would be very grateful. Thank you so much for your patience.

Krydos, thank you again for all the help. At the moment I don't think I need any perl modules installed on Plesk, but thank you for the offer in case I come across anything in the future. And sorry about misuse of the forums.

Krydos, thank you for responding to my perl cgi issue. I went to post an update, but you had already closed the topic. Just to be clear I knew I could no longer keep the use cPanelUserConfig statement, but my question was whether I had to replace it with something else. I wound up simply commenting it out and it's working now. But that begs a follow up question. On Plesk are we able to install perl modules, and if so, then would it require a similar style use statement (e.g. use PleskUserConfig) ?? Thank you again.

Help! I ran into my first Plesk migration issue and I'm unsure what to do because the problem involves a CGI script that was written so long ago I don't recall why this exists. But I think the cause of today's problem is this line in my psw_cgi.pl CGI script. use cPanelUserConfig; As I said, this code has been in service for years (back when I first signed up with Heliohost) and I can't totally recall why I had to add it, but I assume now that we moved to Plesk, this is a problem. When my users try to execute this cgi perl script which is called from an html page they are getting the following error messages [Mon Jun 13 14:38:50.703222 2022] [cgid:error] [pid 111896:tid 139916253103872] [client 173.3.11.242:40140] End of script output before headers: psw_cgi.pl, referer: https://daskunk.heliohost.org/pbc/login.html [Mon Jun 13 14:38:51.978860 2022] [autoindex:error] [pid 111896:tid 139916177569536] [client 173.3.11.242:40142] AH01276: Cannot serve directory /home/daskunk.heliohost.org/public_html/: No matching DirectoryIndex (index.html,index.cgi,index.pl,index.php,index.xhtml,index.htm,index.shtml) found, and server-generated directory index forbidden by Options directive, referer: https://daskunk.heliohost.org/cgi-bin/psw_cgi.pl?html=login.html What do I need to do in my CGI perl script to work with Plesk? Thank you