mr_nadeem

You have to reinstall all your software now, which should be done the same exact way you did it here. That means reinstalling whatever you used (Wordpress I believe it was) and recreating your website.

 

We can't help you with any specifics since you are no longer using our services and we don't know how their service works. If you additional help, you will need to contact the new hosting company for assistance.

again it,s not leaving

but what i want to say it that  dashboard is terrible horrible really

and i still test by the way,,

if there is here a light fast server so u can move me to it ?

i,m still waiting here? 

 

well that domain, i,m asking u to remove from cpanel i did it on alias domain but not sure if it,s correct or not,,

Please enter your username and password into this form http://www.heliohost.org/classic/support/scripts/delete to remove your domains from our cpanel.

 

i did that

now,,    when i went to the new hoster and added the domaion on //addondomains //

and put their namesservers 1and 2 on dns management on godaddy

it gives me now //Directory Listing

so why that ?

 

for wedrioposhipall-     https://pasteboard.co/H7VQvSI.png

 

and for dropshipping hotnews i see https://pasteboard.co/H7VQZId.png

Either talk to cloudflare support, or change your nameservers to ns1.heliohost.org and ns2.heliohost.org if you want us to help. We don't have access to cloudflare's servers so we can't troubleshoot anything for you while you use their nameservers.

 

-------------------------------

well that domain, i,m asking u to remove from cpanel i did it on alias domain but not sure if it,s correct or not,,

wedropshipall----

as i will test it on another host and see that error what up with it?

wait your word,,

Cpanel is fast for me. Since you're the only person complaining out of thousands of accounts on that server, it's probably just your internet connection.

look here i see these now

for wedrioposhipall-     https://pasteboard.co/H7VQvSI.png

and for dropshipping hotnews i see https://pasteboard.co/H7VQZId.png

so, i got here my end of that horrible cricles

so  what is that really ??

 

u know that my nameservers are  pointing at  godaddy

That means your domains aren't hosted with us anymore. Please contact your new hosting service for support.

 

but the website is here and u know that well????

any way i solve part of the problem and may be, i will stay here with u for specif one website

again kyrods i swear  the dash board is horrible slowwwwwwww????

If you want to host your website(s) with someone else we recommend going with https://www.heliohost.org/partners/hostgator It's only a penny for the first month, and if you end up going with it HelioHost will get a cut of the profit. After you change your nameservers to hostgator's you can either delete your HelioHost account or just let it go inactive and eventually it will delete itself.

i,m still waiting here the reply

god bless me???????????

If you want to host your website(s) with someone else we recommend going with https://www.heliohost.org/partners/hostgator It's only a penny for the first month, and if you end up going with it HelioHost will get a cut of the profit. After you change your nameservers to hostgator's you can either delete your HelioHost account or just let it go inactive and eventually it will delete itself.

u know that my nameservers are  pointing at  godaddy according to the two domains and cloudflare

so will also i need to change the nameservers from u to the newhoster?

and whatif i want to start over from begning on teh new server so i will upload the work again,like theme 

wait u?

If you want to host your site on siteground or godaddy you should contact siteground or godaddy support.

yes i mean what will happened for the  website hosted here for you, and i open it by the current  registred domain?

so what are steps to cancel or remove the site?

Tommy's dashboard is fast for me. Maybe try connecting on a different internet connection.

well

now if i want to make one domain of both which i registred them is working 

for another webhost and move the site completely to another webhosst what should i do

for example wedropship is hosted here , let,s say i want to host it on godaddy or siteground

what should i do?

there is a part is still unclear here

and also for the problem of slow dash board what is the solution???

Install wordpress on this directory: /home/nadeem12/public_html/shippingallover

no,, because shippingallover as a subdomain -is tied and linked to, dropshippinghotnews domain

the correct one is-/home/nadeem12/public_html/shippingexcellent/

wp-content/themes

and i uploaded it also manaully and not from ftp

look at the path above, and tell me correct or not

2--add also that , dashboard here is horrible slow, and lose connection, usually//look here

https://pasteboard.co/H6gWKdF.png

wait?

Try resetting the password.

now i removed word totally and start over here on wedrop--.com

so i tried to find it on cpanl and although on ftp filezilla but didn,t find it

i only find the subdomains

now i need to setup the theme on wedrop--.com// aand again i can,t find the files of that domain on cpanel ??

wait

Try resetting the password.

i did it now

md5

-----

and say the steps clearly

Try resetting the password.

i did it from  php my admin and it gives wrong

give me link to reset it ?or a way

Either add a redirect to the wp directory or delete wordpress and install it again on the root directory instead of in the wp directory.

well i removed word totally and set it up again  on the domain//  hot.com//

and it,s done with ssl also

but when i try to log in the dashboard gives error password,

https://pasteboard.co/H4TsVw5.png

why?  

wait

 

 

 

3- every time i visit the drop-hot.com      i see that,     https://pasteboard.co/H4KeIch.png

That's because that's the way you set it up. If you wanted wordpress installed in the root directory you should have chosen the root directory instead of the wp directory when you set up wordpress. You could just add a redirect.

 

 

for number 3"  

still unclear how can i fix it ??

3- every time i visit the drop-hot.com      i see that,     https://pasteboard.co/H4KeIch.png

That's because that's the way you set it up. If you wanted wordpress installed in the root directory you should have chosen the root directory instead of the wp directory when you set up wordpress. You could just add a redirect.

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You got blocked for too many failed SFTP logins. Be sure your username and password are correctly entered into your SFTP client. Unblocked.

good and for the other problems and    the attachments

didn,t u read or see it???

LMGTFY:

 

Here's some plugins you could install on wordpress to accept paypal. http://www.wpbeginner.com/plugins/10-wordpress-paypal-plugins-for-easily-accepting-payments/

 

Here's the instructions to change your wordpress main domain. https://codex.wordpress.org/Changing_The_Site_URL

well

 let me say..

1- on the subdomain //shippingallover.heliohost.org/ which is replaced by,, ----hot.com ,, when u be on dashboard and choose plugin it gives that      https://pasteboard.co/H4KcY7C.png

2-- i have been blocked from ftp , for the basic account and also i can,t log in to another domain from ftp with the current or even the another password for the cpanel

3- every time i visit the drop-hot.com      i see that,     https://pasteboard.co/H4KeIch.png

nearly i will be award the [rize of patience for what happened here with me, and i don,t know why u leave the matters to become like that,, ????

That's WordPress being misconfigured. You need to reconfigure your WordPress to use the new domain. The site url can be changed in the Wordpress settings, but you may need to edit your links and menus to use the new domain as well.

first of all and i repeat it here again  when u say a solution say it in steps i mean ,for example go to dashboard select,.... then do ...

2- i solved part of the problem and still here a apage gives me the subdomain

3- i need to add all payment methods like payonner, skrill ,paypal, visa, and all these ways, i want to add them on my site, and i searched much and did,n,t find  right solution, so how caan i do it

wait    ??!!

Works for me as well. I see this: https://imgur.com/a/i6wQT

 

If you can't access it, your computer or network connection is the problem.

good again and again

it works but when u  move between taps and categories

it gives here , the subdomain and not the new registred domain

so why previously isent to u the screenshots ,to make u see it and make sure it doesn,t navigate to the domain but

the subdoamin,       look well aagin ?

wait

https://wedropshipall.com/ is working for me.

the same error

and  the same problems

look well

My experience has been that CloudFlare starts working within an hour or so of changing the name servers. It could take up to 24 hours for the entire world to receive the DNS changes though.

That depends a lot on your registrar. Godaddy is usually pretty fast. Some registrar's can take up to 48 hours.

48 hours now for that problem

and i left a ticket by the way

for cloudflare and also no reply

so ??

It looks like there is a problem with one of your two .com domains. Check out https://www.sslshopper.com/ssl-checker.html#hostname=wedropshipall.com You'll need to contact cloudflare support for that.

i sent  ticket support for them

to sales team

and the strange thing here is ,, domain is opened and go directly

and another is opened as,subdomain

what if they tell me, it,s your host problem?

My experience has been that CloudFlare starts working within an hour or so of changing the name servers. It could take up to 24 hours for the entire world to receive the DNS changes though.

That depends a lot on your registrar. Godaddy is usually pretty fast. Some registrar's can take up to 48 hours.

hello here both

actually i think that i still here calm but i din,t know if that will extend for a little period or not

and that also a notification for the admin here  who told me, don,t use caps 

let him come and read that ,

now on the 20/1 2018  and after 17 days of registering the domains and all the discussion that sholud have been happned and it,s solution should be in moments and noot all these days

i see here my site with the subdomains

so basically why i registred domains with goodaddy ,,ha?

if there is here a logical reply tell me ,,wait