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Everything posted by Ashoat
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The latex binary isn't in the system $PATH. Do you have any guesses as to where it might be? Or perhaps it isn't installed? (If so, what package would contain that binary?) root@stevie [~]# which dvips /usr/bin/dvips root@stevie [~]# which convert /usr/local/bin/convert
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[Solved] my heliohost account has been suspended
Ashoat replied to sing's topic in Escalated Requests
How could you have a VPS if you don't even have SSH access? -
We don't have mimetex server-wide, but we do have tetex server-wide. I'm not sure what path you want.
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[Solved] my heliohost account has been suspended
Ashoat replied to sing's topic in Escalated Requests
It's not a hole. User SSH access is disabled, but it's still possible to get access to the shell using CGI and the such. It's really hard to disable stuff like that. sing: What reasonable reason do you have for using fdisk, or su root? You're trying to get root access and you're trying to wipe our partition table? -
[Solved] SVGs not being thumbnailed properly
Ashoat replied to Safiria's topic in Escalated Requests
Looks like it's a shell command, but yum reports that the system has librsvg2 installed: Installed Packages librsvg2.i386 2.16.1-1.el5 installed librsvg2.x86_64 2.16.1-1.el5 installed librsvg2-devel.i386 2.16.1-1.el5 installed librsvg2-devel.x86_64 2.16.1-1.el5 installed -
[Solved] my heliohost account has been suspended
Ashoat replied to sing's topic in Escalated Requests
I don't really remember what I suspended you for, but maybe you can remind me. What exactly were you doing? -
Okay, I've permanently disabled cpanellogd. We still have some major changes to make, but just turning off cpanellogd brought load down from 9 to around 5 within a couple of minutes.
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[Solved] SVGs not being thumbnailed properly
Ashoat replied to Safiria's topic in Escalated Requests
Sorry, but I have no idea have ImageMagick works. Have you tried contacting the people behind it? They would know what to do better than I would. -
[Solved] Email sent to Gmail is bouncing back
Ashoat replied to cdspace's topic in Escalated Requests
Okay, sounds good. Closing thread... -
[Solved] Can not connect to Mail Server using Outlook2003
Ashoat replied to Rad's topic in Escalated Requests
Could you try again now? -
[Solved] Email sent to Gmail is bouncing back
Ashoat replied to cdspace's topic in Escalated Requests
Okay, so somehow there was an entry for gmail.com in /etc/localdomains (despite not being in /etc/userdomains or /var/named/), which was making Stevie try to route things that go to Gmail to itself. I am able to deliver email to Gmail from Stevie now. Is it working for you? Interesting note: since @heliohost.org is set to redirect to my personal email, I am unable to send test emails from that personal email to an @heliohost.org address. Sending test emails from other emails works fine, though. -
This thread hasn't been touched in three days, so I'm assuming everything is working. Closing...
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Yeah, I'm not having this issue and looks like it's working for now. I'm considering this "case closed".
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Hey guys! Two pieces of awesome news. We are now paying for a full 100mbps uplink. That means that since we have no burstability, we have no danger of going over bandwidth quotas. That means that we are going to stop metering bandwidth consumption. Why is this awesome? You don't really need to worry about your bandwidth consumption anymore. That's not to say that you can host huge websites on HelioHost. Shuttling through, say, 100 GiB of PHP traffic monthly will mean a lot of CPU usage, and once we notice the CPU usage we will have to suspend your account.We don't have to run cpanellogd anymore to compile bandwidth usage! This means no more raw analytics, but those are inferior to Google Analytics anyways. cpanellogd has always been a huge user of disk I/O, which is currently the main bottleneck for Stevie. Today I delivered our new server, Charlie, to our datacenter (Hurricane Electric). I hope to have him configured during Winter Break (end of December). Two big plusses to this new server are: We will be able to isolate essential services (HelioHost.org, HelioNet.org, named, etc.) from the rest of our offerings. This way we can keep in contact with you during downtimes.We will be able to separate dangerous/unstable services (Mono/ASP.NET, Java/JSP, etc.) from safer/more stable ones (PHP, etc.). This way, PHP users won't have to deal with the danger and instability of other platforms, but we will still be able to offer access to the other platforms. I'm pretty excited! This is costing us a good bit of money, but it should do loads of good for us. Thanks, djbob
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[Solved] Email sent to Gmail is bouncing back
Ashoat replied to cdspace's topic in Escalated Requests
Ermm... I have no idea. What client are you using? One of the webmail apps? -
We run /scripts/upcp daily.
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Yeah, I offloaded a bunch of stuff on /home to /home1.
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[Solved] Email sent to Gmail is bouncing back
Ashoat replied to cdspace's topic in Escalated Requests
We're not actually on the Gmail spam list, as far as I know... but I can see that Gmail messages are dropping. I'll look into this. I'm able to deliver messages to Gmail using a standard web SMTP client. However, I am unable to set a Gmail address as my "default address". Where exactly are you guys having trouble? -
Yeah... those guys found a forkbomb vulnerability, but I've since patched it.
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If it is, the problem has since been patched.
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They do use UPSes. Those were actually what broke in this incident.
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Sorry, but I have no idea what caused this. Make sure that all of your files and directories are securely CHMOD'd, I guess.
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Okay, should be working now...
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Yeah, /home filled up so I had to add a new partition (/home1). The server should be creating new accounts in /home1, and so /home will slowly clear up as old accounts are pruned. I'm seeing about 425 MiB available in /home right now... are you guys able to upload stuff?
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[Solved] Can not connect to Mail Server using Outlook2003
Ashoat replied to Rad's topic in Escalated Requests
Does it work without the certificate? If Mail2Web works, then it's obviously a problem on the client's side...