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That's why. The server is designed to check if the website is hosted here and disables the domain if it's not. Users on Cloudflare used to be exempt just due to using Cloudflare so you never had an issue before, but I believe Krydos updated the system to now verify these domains via file presence...which a mail-only domain will fail. I believe Krydos can exempt you so the domain cleanup script won't disable it... Escalating.

Are you actually hosting your website with us or just email? Usually when we see this, it's because either the website isn't hosted here, or in a few odd cases we've found the domain cleanup script was broken...if the website itself is hosted here, I'll escalate to Krydos to check why this was disabled.

Invite sent. If you need a copy of your old account's data, it's available from https://heliohost.org/backup/ Thank you for the donation

If you need more space, it's $5 donation per 1 gigabyte up to 6 GB total. Welcome to the Tommy server! We are thrilled to have you here.

Note that after donating, we'll need to delete your account and manually invite you to the other server. The servers do not support just moving the existing account. Please post the transaction number of the donation as well.

You can donate by going to https://heliohost.org/donate/

Tommy is currently a donor only server. You would need to donate $1 to switch.