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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.2k
    posts

8,541 topics in this forum

  1. [Solved] Can't Access Mysql Databases On Stevie

    By J.P.Galtry,
    • 6 replies
    • 818 views

  2. Need To Transfer The Data To Tommy

    By excelhiv,
    • 6 replies
    • 518 views

  3. Account queued

    By de5k,
    • 6 replies
    • 1.2k views

  4. Is Tommy down?

    By dl5ark1,
    • 6 replies
    • 585 views

  5. [Solved] Default Domain Script - Default Domain Does Not Change

    By collierl,   
    • 6 replies
    • 585 views

  6. [Solved] Request for installing gmp extension

    By mrj,
    • 6 replies
    • 777 views

  7. Server Connection Refused

    By blackps,
    • 6 replies
    • 610 views

  8. Problem With Mysql Server

    By purepast,   
    • 6 replies
    • 1.1k views

  9. [Solved] Django Internal Server Error

    By Ph4nt0m,
    • 6 replies
    • 2.2k views

  10. Cannot Connect Ftp Server

    By poinipoi,   
    • 6 replies
    • 2k views

  11. Difficulty Accessing Phpmyadmin

    By movid,   
    • 6 replies
    • 1.6k views

  12. Helionet.org Shows Down On Status Page

    By bdistler,
    • 6 replies
    • 767 views

  13. CPanel Password Issue

    By remortaz,
    • 6 replies
    • 806 views

  14. DNS Records not propagating

    By Anachoreta,
    • 6 replies
    • 672 views

  15. [Solved] Invalid Login: Karachi

    By costcowh,
    • 6 replies
    • 843 views
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