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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9949 topics in this forum

  1. Unknown Address No Website Is Configured To This Address.

    By alexv,
    • 0 replies
    • 505 views

  2. Email sending limit

    By Arihant,
    • 0 replies
    • 1k views

  3. 500 Internal Server Error (Forums)

    By Deflect,
    • 0 replies
    • 835 views

  4. [Solved] Problem With Srv Dns Entry

    By Nimb,
    • 0 replies
    • 858 views

  5. ...

    By Frankie,
    • 0 replies
    • 1.1k views

  6. Please Change My Main Domain To Bluebox.tk

    By joween18,
    • 0 replies
    • 476 views

  7. [Solved] Ip Is Blocked By Gfw

    By peterkirin,
    • 0 replies
    • 571 views

  8. [Solved] Cpanel License Activiation

    By nhalan,   
    • 0 replies
    • 733 views

  9. [Solved] Kill Mongrel Instance

    By tashman,
    • 0 replies
    • 551 views

  10. Can't Reset Password

    By shandoosheri,
    • 0 replies
    • 412 views

  11. Change account name in Tommy

    By infantex,
    • 0 replies
    • 3.2k views

  12. I Cannot Login To cPanel

    By acfc,
    • 0 replies
    • 945 views

  13. [Solved] Account Password

    By alecdavi,
    • 0 replies
    • 510 views

  14. [Solved] Virus Detected

    By ExtremeGaming,
    • 0 replies
    • 846 views

  15. Cpanel Reset Password Broken On Stevie

    By paladox2014,
    • 0 replies
    • 461 views
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