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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.7k
    posts

10093 topics in this forum

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    By Guest xaav,
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    • 760 views
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    By Deng Yao,
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  3. oh ...NEVERMIND

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  4. [Solved] Some Adjustments

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  5. [Solved] Addon Domain Or New Acct?

    By cbusvip,
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  6. [Solved] Java Servlet Error

    By andrew57,
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  7. Django

    By csargin,   
    • 0 replies
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  8. Python Mysqldb Import Error (Stevie)

    By marcelfb,
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  9. Solve Problem Http Status 404-

    By mani3311,
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    • 417 views

  10. Mysqldb For Python 2.7 - Installation Request

    By Oriwen,
    • 0 replies
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  11. remote connection to mariaDB

    By chanders,
    • 0 replies
    • 230 views

  12. [Inactive] Python Mysqldb Import Error (Stevie)

    By marcelfb,
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    • 792 views

  13. Added Cname Not Working

    By DAKSH101,
    • 0 replies
    • 447 views

  14. Ftp goes down

    By oradoe,
    • 0 replies
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  15. Need Another Shared Ip Address.

    By chglove,   
    • 0 replies
    • 684 views
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