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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.2k
    posts

8,513 topics in this forum

  1. Unable to add .com.bd addon domain

    By intekhab,
    • 1 reply
    • 408 views

  2. Unable to add a subdomain

    By tablecat,
    • 2 replies
    • 827 views

  3. Unable To Add Addon Domain Magicwhisperers.tk

    By vijayant,
    • 0 replies
    • 268 views

  4. Unable to add addon domains to my johnny account

    By seintitus,
    • 1 reply
    • 405 views

  5. Unable To Add Domains

    By neuroctm,
    • 3 replies
    • 889 views

  6. Unable To Add External Host

    By StefaanC,   
    • 4 replies
    • 647 views

  7. Unable to add group error

    By atyler,
    • 5 replies
    • 995 views

  8. Unable to add SSL Cert. for addon domains

    By suror,
    • 13 replies
    • 1.2k views

  9. Unable to block directory browsing with Plesk

    By mhmt93t,
    • 5 replies
    • 639 views

  10. Unable To Change Main Domain

    By ejweb,
    • 7 replies
    • 836 views

  11. Unable to change primary domain on johny

    By iftakhar,
    • 3 replies
    • 472 views

  12. Unable to connect

    By aquamada,
    • 1 reply
    • 310 views

  13. Unable To Connect

    By espdiego,   
    • 1 reply
    • 484 views

  14. Unable to connect to FTP

    By Zerotrash,
    • 1 reply
    • 348 views

  15. Unable To Connect To Mysql

    By g54one,
    • 0 replies
    • 410 views
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