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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9937 topics in this forum

  1. site problem

    By genwork,
    • 9 replies
    • 267 views

  2. SPF, DKIM, and DMARC records

    Topic was moved to forum Escalated Requests

  3. Domain removal

    By akel,
    • 1 reply
    • 90 views

  4. [Solved] Add SPF, DKIM, and DMRC to my Account

    By douglaswebster21,
    • 2 replies
    • 140 views

  5. [Solved] Update domain

    By manur123,
    • 1 reply
    • 101 views

  6. [Solved] How to get Java/JSP

    By manur123,
    • 1 reply
    • 111 views

  7. [Solved] change domain

    By tntprojects26,
    • 1 reply
    • 105 views

  8. [Solved] Add subdomain please

    By seekedx,
    • 1 reply
    • 143 views

  9. [Solved] Add-On Domain Request

    By bitstream,
    • 1 reply
    • 105 views

  10. my site is down

    By Nikolaos,
    • 2 replies
    • 107 views

  11. [Solved] Request to reset my Account to start over

    By elkhaddir,
    • 4 replies
    • 196 views

  12. Donation

    Topic was moved to forum Escalated Requests

  13. [Solved] Domain change

    By vagos,
    • 1 reply
    • 107 views

  14. [Solved] Add My Domain

    By nulineng,
    • 2 replies
    • 100 views

  15. [Solved] Addon domain

    By neur0g1rl,
    • 1 reply
    • 88 views
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