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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.7k
    posts

10092 topics in this forum

  1. [Solved] Add domain

    By allstone,
    • 1 reply
    • 94 views

  2. [Solved] add domain

    By w2hsystem,
    • 1 reply
    • 73 views

  3. Transfer to Morty | now SPF, DMARC, DKIM settings fail | Please restore

    Topic was moved to forum Escalated Requests

  4. Help dkim

    Topic was moved to forum Escalated Requests

  5. [Solved] Websites origin unreachable

    By seekedx,
    • 3 replies
    • 124 views

  6. [Solved] Add Domain Request

    By clabur19,
    • 1 reply
    • 121 views

  7. [Solved] New Domain iqpc.cc

    By greggolong,
    • 3 replies
    • 170 views

  8. [Solved] remove addon domain

    By clab,
    • 1 reply
    • 106 views

  9. [Solved] Add Domain Request

    By greggolong,
    • 1 reply
    • 96 views

  10. [Solved] Addon domain

    By Seekier,
    • 2 replies
    • 105 views

  11. Email things for my domain

    Topic was moved to forum Escalated Requests

  12. [Krydos] Open outgoing TCP port 26257 on globalyouthsciencejournal.app

    Topic was moved to forum Escalated Requests

  13. [Solved] Add domain , subdomain to hosting.

    By vivekrajan007,
    • 2 replies
    • 102 views

  14. [Solved] Alias Domain Request

    By stasi,
    • 3 replies
    • 187 views

  15. [Solved] domain adding

    By imjch,
    • 1 reply
    • 180 views
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