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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9958 topics in this forum

  1. [Solved] Unable To Login To Cpanel

    By achardwicke,
    • 7 replies
    • 1.5k views

  2. [Solved] "server Not Licensed"

    By conor1,
    • 2 replies
    • 980 views

  3. [Solved] Domain Not Activated Yet - Gprra.cz.cc

    By gprra,   
    • 5 replies
    • 1.1k views

  4. [Inactive] Password Reset Problem

    By bzub,   
    • 2 replies
    • 1.6k views

  5. [Inactive] Delete Arash.heliohost.org

    By mtlive,
    • 3 replies
    • 1k views

  6. [Solved] Site Not Allways Accessible

    By shimone,   
    • 5 replies
    • 1.7k views

  7. [Solved] Registered, But No Account Created

    By astein,   
    • 7 replies
    • 1.4k views

  8. [Solved] 0/0 Parked Domains Available On Stevie

    By shoop,   
    • 1 reply
    • 1.2k views

  9. [Solved] Kinda Screwed Up My Domain Change.

    By RX14,
    • 1 reply
    • 497 views

  10. [Solved] No Parked Or Addon Domains?

    By TheInfernoX,   
    • 1 reply
    • 613 views

  11. [Solved] Can't Find Shell Access

    By friedkentang,
    • 3 replies
    • 817 views

  12. [Solved] Problem With Reset Password

    By YDu8VchU,
    • 2 replies
    • 536 views

  13. [Solved] Internal Server Error Last Hours

    By toxicious,
    • 4 replies
    • 1.1k views

  14. [Solved] Parked Domain Error

    By amansubhan,   
    • 2 replies
    • 992 views

  15. [Solved] Problem With Account Creation

    By dmonde,
    • 3 replies
    • 672 views
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