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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9960 topics in this forum

  1. Entered wrong domain...sorry!

    By bigmo22,
    • 2 replies
    • 1.2k views

  2. cPanel phpMyAdmin fails

    By entropy,
    • 2 replies
    • 1k views

  3. [Solved] Sql Server Not Working For Groovyca

    By GroovyCarrot,
    • 2 replies
    • 1k views

  4. [Solved] Asp.net Website Doesn't Work

    By xdevs23,   
    • 2 replies
    • 1.5k views

  5. [Solved] Changing Heliohost Domain Name

    By Morkeleb,   
    • 2 replies
    • 2k views

  6. [Solved] Unable To Install Dolphin (Php Version Error?)

    By ziad87,
    • 2 replies
    • 818 views

  7. [Solved] Req to Move to Tommy Server

    By shandez,
    • 2 replies
    • 565 views

  8. Error migrating WordPress website

    By jon82t,   
    • 2 replies
    • 1.1k views

  9. [Solved] Change a php setting for my Account

    By mrj,
    • 2 replies
    • 978 views

  10. Account hacked, password changed, data back?

    By holoweb,
    • 2 replies
    • 1.3k views

  11. Question About 30 Days Login

    By XcentY,
    • 2 replies
    • 1k views

  12. Slow website performance

    By johnjuan,
    • 2 replies
    • 581 views

  13. [Solved] Adding the new domain

    By vir,
    • 2 replies
    • 649 views

  14. 404 after fixed IP activation

    By alexgg,
    • 2 replies
    • 1.4k views

  15. Sending email via imap

    By Arturro,
    • 2 replies
    • 1.2k views
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