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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

10101 topics in this forum

  1. [Solved] How to install python packages in johnny server

    By joaopm33,   
    • 2 replies
    • 1.1k views

  2. [Solved] Cancel subscription

    By hyphen,
    • 2 replies
    • 773 views

  3. Advertisements on MediaWiki

    By Jioruji Derako,
    • 2 replies
    • 1.6k views

  4. [Solved] Stevie To Tommy

    By pmtech,
    • 2 replies
    • 669 views

  5. Domain Name Setup

    By gaming,
    • 2 replies
    • 968 views

  6. [Solved] Remote PostgreSQL and Postgis Extension

    By yorris,   
    • 2 replies
    • 729 views

  7. [Solved] Changing domain

    By sortaloc,
    • 2 replies
    • 948 views

  8. [Solved] Domain personal

    By ramel,
    • 2 replies
    • 544 views

  9. [ACCEPTED] Custom Ad Request

    By hcmo,
    • 2 replies
    • 1.6k views

  10. Account still quoued.

    By Atomix,
    • 2 replies
    • 1.1k views
    • Guest
    • Guest

  11. [SOLVED] Can't access CPanel

    By vol7ron,
    • 2 replies
    • 1.3k views
    • jje
    • jje

  12. [Solved] Unable To Reset Cpanel Password

    By timbuck,   
    • 2 replies
    • 1.5k views

  13. New Hosting Account Is Not Working

    By Ryan Zimmerman,
    • 2 replies
    • 953 views

  14. [Solved] Account Archived Due To Inactivity

    By baihaqib,
    • 2 replies
    • 642 views

  15. [Solved] Add domain to account on Lily server

    By Ookma-Kyi,
    • 2 replies
    • 695 views
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