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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.2k
    posts

8,544 topics in this forum

  1. Rulepm.com

    By keckge,   
    • 1 reply
    • 493 views

  2. [Request] Move To Another Server 1 2

    By Mhari,
    • 20 replies
    • 1.2k views

  3. New Password Generated For Account Does Not Work

    By oddyseyt,   
    • 3 replies
    • 937 views

  4. Content deleted

    By gibran,
    • 1 reply
    • 561 views

  5. Why Isn't My Email Working?

    By richard1000,
    • 1 reply
    • 476 views

  6. Site Access Problem When Using "www."

    By usr8481,
    • 7 replies
    • 971 views

  7. Cpanel Timing Out

    By Vordar,
    • 3 replies
    • 717 views

  8. [Solved] For Deploying .war File

    By anishpau,   
    • 2 replies
    • 1.1k views

  9. [Solved] Addon Domain Error

    By Guest MPqO,
    • 2 replies
    • 285 views

  10. [Solved] Change My Main Domain To: Edge-Gamers.heliohost.net

    By Luigi123,
    • 3 replies
    • 608 views

  11. [Solved] Changing Heliohost Domain Name

    By Morkeleb,   
    • 2 replies
    • 1.6k views

  12. [Solved] Help With Changing Domain

    By paladox2014,
    • 1 reply
    • 459 views

  13. Response: 421 Too Many Connections (4) From This Ip

    By sssoft,   
    • 1 reply
    • 1.4k views

  14. 404 Not Found

    By azzfarr,
    • 1 reply
    • 406 views

  15. Issues Server Johnny

    By uzair,
    • 1 reply
    • 616 views
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