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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    18k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    3k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    35.1k
    posts

8,354 topics in this forum

  1. [Solved] Password reset link

    By aleemra1,   
    • 7 replies
    • 322 views

  2. Help with cpu load Info

    By sanclinical,
    • 4 replies
    • 214 views

  3. [Solved] reset account

    By sanclinical,
    • 1 reply
    • 232 views

  4. [Solved] Add Domain

    By sanclinical,
    • 1 reply
    • 166 views

  5. [Solved] Where's The Invitation ?

    By bawanthabe,
    • 5 replies
    • 246 views

  6. [Solved] Dlete account

    By bawanthabe,
    • 1 reply
    • 189 views

  7. [Solved] Changing The Domain

    By bawanthabe,   
    • 1 reply
    • 204 views

  8. Add New Domain

    By bawanthabe,
    • 1 reply
    • 166 views

  9. 503 error

    By tschmidt,
    • 7 replies
    • 336 views

  10. [Solved] Changing username/display name

    By bpthecodeman,
    • 6 replies
    • 249 views

  11. [Solved] Adding a new website/domain

    By bpthecodeman,
    • 4 replies
    • 253 views

  12. SSL not working

    By jrf,
    • 1 reply
    • 164 views

  13. [Solved] add domains

    By ccaracci,
    • 1 reply
    • 197 views

  14. Request access for Lily

    By tommardev,
    • 7 replies
    • 340 views

  15. PHP AI Script Issue on HelioHost - Not Returning AI Input

    By ChippyTech,
    • 1 reply
    • 253 views
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