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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9953 topics in this forum

  1. Unable to connect to FTP

    By Zerotrash,
    • 1 reply
    • 700 views

  2. [Solved] Postgres database remote access

    By nacertns,
    • 4 replies
    • 993 views

  3. my website not working?

    By esra,
    • 1 reply
    • 861 views

  4. [Solved] Script timeout

    By rexmism,
    • 2 replies
    • 937 views

  5. Site does not load.

    By Zerotrash,
    • 7 replies
    • 2.8k views

  6. Suggestion to Disable TLS 1.0 and TLS 1.1 for all users

    By SMARTDODO,   
    • 12 replies
    • 2.2k views

  7. [Solved] Please unarchive my account.

    By paulfhan,
    • 1 reply
    • 688 views

  8. [Solved] Remote Access for Postgres Request

    By mohonid1,
    • 2 replies
    • 725 views

  9. [Solved] Mybb 404 error with some links 1 2

    By djboutit,
    • 23 replies
    • 7k views

  10. [Solved] Migration from hosting to tommy

    By retrope,
    • 10 replies
    • 1.6k views

  11. [Solved] Please update the cpanel of the ricky server

    By tedtech,
    • 2 replies
    • 752 views

  12. [Solved] Broken link to FAQ page here

    By badrihippo,   
    • 1 reply
    • 828 views

  13. [Solved] Account suspended

    By yasuta,
    • 2 replies
    • 719 views

  14. [Solved] invalid user

    By hspierre,
    • 2 replies
    • 899 views

  15. Login Troubles

    By RH9,
    • 2 replies
    • 944 views
    • RH9
    • RH9
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