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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9942 topics in this forum

  1. Suggestion to Disable TLS 1.0 and TLS 1.1 for all users

    By SMARTDODO,   
    • 12 replies
    • 2.2k views

  2. [Solved] Please unarchive my account.

    By paulfhan,
    • 1 reply
    • 686 views

  3. [Solved] Remote Access for Postgres Request

    By mohonid1,
    • 2 replies
    • 722 views

  4. [Solved] Mybb 404 error with some links 1 2

    By djboutit,
    • 23 replies
    • 7k views

  5. [Solved] Migration from hosting to tommy

    By retrope,
    • 10 replies
    • 1.6k views

  6. [Solved] Please update the cpanel of the ricky server

    By tedtech,
    • 2 replies
    • 749 views

  7. [Solved] Broken link to FAQ page here

    By badrihippo,   
    • 1 reply
    • 824 views

  8. [Solved] Account suspended

    By yasuta,
    • 2 replies
    • 716 views

  9. [Solved] invalid user

    By hspierre,
    • 2 replies
    • 899 views

  10. Login Troubles

    By RH9,
    • 2 replies
    • 944 views
    • RH9
    • RH9

  11. [Solved] Server screen glitch

    By joelt,
    • 2 replies
    • 765 views

  12. [Solved] Account on tommy server

    By J823,
    • 3 replies
    • 1k views

  13. [Solved] PHP module iconv Help.

    By bytanm,
    • 1 reply
    • 847 views

  14. Dedicated IP

    By olen0,
    • 1 reply
    • 641 views

  15. [Solved] Request for Tommy server Invite

    By seintitus,
    • 5 replies
    • 986 views
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