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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9942 topics in this forum

  1. [Solved] Change Domain Name

    By rjgamero,
    • 5 replies
    • 914 views

  2. [Solved] Changing main domain

    By Voltex Pixel,
    • 1 reply
    • 632 views

  3. Update Krydos documentation to Python 3.10

    By masthst,
    • 2 replies
    • 824 views

  4. [Solved] Change Document Root Path

    By duplex,
    • 3 replies
    • 1.2k views

  5. [Solved] Change Domain

    By igna,
    • 2 replies
    • 728 views

  6. [Solved] New domain

    By sterremu,
    • 2 replies
    • 686 views

  7. [Solved] Add new domain

    By mateusfmello,
    • 1 reply
    • 618 views

  8. [Solved] request to add dns record

    By irlpinkiepie,
    • 4 replies
    • 712 views

  9. [Solved] is this scam?

    By ARD55,
    • 7 replies
    • 1k views

  10. [Solved] Change my domain please

    By jmoncada,
    • 3 replies
    • 615 views

  11. Link Donation | Plesk trasfer

    By shamshi,
    • 1 reply
    • 517 views

  12. Please don't move Tommy account

    By michaell1,
    • 1 reply
    • 484 views

  13. [Solved] Permission denied error

    By openflex,
    • 3 replies
    • 991 views

  14. [Solved] VPS56 would like a fresh operating system

    By amontero,
    • 1 reply
    • 508 views

  15. Strange behavior in my Node.js application (Tommy2)

    By thiagoenca,
    • 10 replies
    • 1.4k views
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