Jump to content

Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.7k
    posts

10093 topics in this forum

  1. [Solved] still having issues getting into plesk

    By sunamong,
    • 1 reply
    • 640 views

  2. [Solved] Add domain to my account

    By theblock,   
    • 0 replies
    • 524 views

  3. [Solved] Add domain to my account.

    By intraserverin,
    • 3 replies
    • 844 views

  4. MySQL Database

    By rexvizconde,
    • 2 replies
    • 568 views

  5. [Solved] switching to other server

    By intraserverin,
    • 3 replies
    • 809 views

  6. [Solved] Can't login to heliohost.org

    By sortaloc,
    • 1 reply
    • 547 views

  7. [Solved] Password

    By Guest hunterp11,
    • 1 reply
    • 501 views

  8. [Solved] Lily Access

    By intrepidowlbear,
    • 3 replies
    • 791 views

  9. [Solved] reset password

    By heliot10,
    • 1 reply
    • 475 views

  10. [Solved] Ssl Error

    By muneeromran2001,
    • 1 reply
    • 775 views

  11. Not getting Plesk migration email

    By pokestar,
    • 1 reply
    • 578 views

  12. [Solved] Change domain

    By loginn404,
    • 4 replies
    • 718 views

  13. adding domain name

    By saadedd,
    • 0 replies
    • 479 views

  14. [Solved] change of main domain

    By todorecargas,
    • 1 reply
    • 598 views

  15. [Solved] Delete account

    By Guest,
    • 1 reply
    • 582 views
×
×
  • Create New...