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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9950 topics in this forum

  1. [Solved] Plesk Backup enable local ftp

    By nyten,
    • 5 replies
    • 1.6k views

  2. [Solved] Format or wipe account

    By yasky,
    • 2 replies
    • 707 views

  3. [Solved] Please upgrade my plan to Tommy from Johnny

    By Guest,
    • 6 replies
    • 704 views
    • Guest
    • Guest

  4. [Solved] My Account Password

    By cvary611,
    • 1 reply
    • 564 views

  5. [Solved] Cloudflare DNS

    By cielitoangelo,
    • 6 replies
    • 1.6k views

  6. [Solved] Invalid invite link

    By c00lcr4b,
    • 1 reply
    • 778 views

  7. [Solved] Reset Password

    By garfieldsf,
    • 1 reply
    • 504 views

  8. [Solved] Reset to Default

    By Spaceium,
    • 6 replies
    • 1.2k views

  9. [Solved] Email validation sent to the wrong email address?

    By Raven,   
    • 3 replies
    • 825 views

  10. [Solved] can you move my acc to prev server?

    By softsys,   
    • 2 replies
    • 872 views

  11. [Solved] Can I get invitation for Johnny account?

    By monitor2,
    • 2 replies
    • 571 views

  12. [Solved] Account recovery and transfer to Plesk

    By callebad,
    • 4 replies
    • 787 views

  13. [Solved] Johnny only now .. what Tommy status

    By fuzmic,
    • 3 replies
    • 768 views

  14. [Solved] Format or wipe account

    By yasky,
    • 1 reply
    • 678 views

  15. [Solved] Change account type

    By lmmv9411,
    • 2 replies
    • 674 views
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