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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.2k
    posts

8,541 topics in this forum

  1. [Solved] domain cody.heliohost.org exists on ns2.heliohost but not ns1

    By mailftp,   
    • 1 reply
    • 512 views

  2. Re-active Account.

    By rezaul2,
    • 1 reply
    • 258 views

  3. [Solved] Tommy invitation

    By filmegoo,
    • 2 replies
    • 486 views

  4. [Solved] New Issues at New Tommy

    By fuzmic,   
    • 6 replies
    • 693 views

  5. [Solved] Invitation Sent received and not working (ID:philip1)

    By philip888,
    • 5 replies
    • 682 views

  6. Try recreating fencer84 user

    By fencer84,
    • 2 replies
    • 413 views

  7. [Solved] Add domain

    By cmh,
    • 4 replies
    • 476 views

  8. [Solved] Previous Donations....

    By skullys,
    • 4 replies
    • 620 views

  9. [Solved] My website is not accessible & said under reconstruction

    By fuzmic,
    • 2 replies
    • 428 views

  10. [Solved] Second domain on heliohost.org

    By kurtilk,   
    • 4 replies
    • 1.1k views

  11. [Solved] Account Queued For The Past Week

    By webdevsemo,
    • 6 replies
    • 617 views

  12. Website not accessible

    By fuzmic,
    • 3 replies
    • 528 views

  13. [Solved] tommy

    By yamutha,
    • 6 replies
    • 664 views

  14. Tommy request

    By parcela2,
    • 5 replies
    • 607 views

  15. [Solved] Close account bigfeet5

    By bigfeet4,
    • 4 replies
    • 587 views
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