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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    17.9k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    3k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    34.9k
    posts

8,258 topics in this forum

  1. Wordpress In Not Working !

    By bawanthabe,
    • 2 replies
    • 126 views

  2. [Solved] add mstn.helioho.st subdomain

    By realvanyek,
    • 1 reply
    • 121 views

  3. [Solved] Website showing Default web server Page

    By codename25,
    • 3 replies
    • 173 views

  4. [Solved] Subdomain creation request for my account

    By flexo,
    • 2 replies
    • 122 views

  5. [Solved] Need Re Invite Code For Plesk

    By ilhamgis,
    • 1 reply
    • 154 views

  6. [Solved] Account Reset request

    By elkhaddir,
    • 1 reply
    • 133 views

  7. [Solved] I would like to add domain

    By miqbala,
    • 1 reply
    • 116 views

  8. a few questions...

    By christian3137,
    • 2 replies
    • 137 views

  9. [Solved] ADDING A NEW DOMAIN

    By baymin,
    • 1 reply
    • 137 views

  10. [Solved] Forgot password

    By laiyuantemp,
    • 1 reply
    • 156 views

  11. [Solved] Change domain name

    By wizardin,
    • 2 replies
    • 123 views

  12. [Solved] Add domain name application

    By freepayzz,
    • 1 reply
    • 138 views

  13. [Solved] Question regarding my main daskunk.heliohost.org domain

    By daskunk,
    • 13 replies
    • 379 views

  14. [Solved] Reset password

    By Tyra Misoux,
    • 8 replies
    • 239 views

  15. [Solved] I forgot my account password

    By muneeromran2001,
    • 3 replies
    • 142 views
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