Jump to content

Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.7k
    posts

10094 topics in this forum

  1. Downloaded backup & my account was reset but..

    By davincee,
    • 3 replies
    • 906 views

  2. [Solved] Requesting to Change Main Domain

    By justseentm,
    • 2 replies
    • 733 views

  3. [Solved] Add domains to account

    By gacwpoff,
    • 1 reply
    • 634 views

  4. Can't login to plesk

    By kittythemes,
    • 1 reply
    • 531 views

  5. Remove Main Domain, But Not Sub Domains

    By bawanthabe,
    • 4 replies
    • 922 views

  6. [Solved] I need to reset my password admin

    By zuhib,
    • 4 replies
    • 747 views

  7. [Solved] Delete my account

    By zm0x7b9,
    • 1 reply
    • 497 views

  8. Request to Change Main Domain for Username fahad2023

    By fahad2023,
    • 2 replies
    • 699 views

  9. [Solved] Customer Service

    By hipeople21,
    • 3 replies
    • 558 views

  10. [Solved] Add Domain to Account

    By stamina9686,
    • 1 reply
    • 521 views

  11. [Solved] Add subdomain

    By ashymad,
    • 1 reply
    • 492 views

  12. php_value

    By ibra,
    • 1 reply
    • 585 views

  13. [Solved] adding a domain

    By cjhay,
    • 1 reply
    • 616 views

  14. Request to Change Main Domain for Username fahad2023

    By fahad2023,
    • 1 reply
    • 702 views

  15. [Solved] plz add another domain

    By zainbaloch99999,
    • 1 reply
    • 508 views
×
×
  • Create New...