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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9942 topics in this forum

  1. Reset Password for Account ID

    By cktrack,
    • 2 replies
    • 651 views

  2. Login issue

    By costcowh,
    • 2 replies
    • 606 views

  3. Login issues

    By spacemonkey95,
    • 3 replies
    • 709 views

  4. heliohost account password reset

    By fvirili,
    • 1 reply
    • 462 views

  5. Cannot connect to my HelioHost account

    By springsts,   
    • 0 replies
    • 439 views

  6. Hosting

    By Armanikiper,
    • 1 reply
    • 505 views

  7. I want to add new domain names

    By costcowh,
    • 4 replies
    • 752 views

  8. [Solved] I want to add new domain names

    By futureeternal,
    • 1 reply
    • 780 views

  9. [Solved] Access emails

    By paulbieniek,
    • 2 replies
    • 669 views

  10. [Solved] Increase Storage Space

    By Ookma-Kyi,
    • 1 reply
    • 537 views

  11. [Solved] Additional Domain needed

    By ancient,
    • 1 reply
    • 575 views

  12. [Solved] SSL

    By ancient,
    • 2 replies
    • 717 views

  13. [Solved] Locked Out

    By Ookma-Kyi,
    • 0 replies
    • 462 views

  14. No sign up email

    By denegcon,
    • 1 reply
    • 464 views

  15. [Solved] SMTPAuthenticationError using Django

    By tdevries,
    • 5 replies
    • 3.6k views
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