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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.7k
    posts

10094 topics in this forum

  1. [Solved] account deletion

    By Guest hunterp11,
    • 1 reply
    • 559 views

  2. [Solved] I'd like to add the domain sourgirl.org as my main domain

    By faithlehane,
    • 2 replies
    • 589 views

  3. redirected many times. (it works well now)

    By orca,
    • 1 reply
    • 471 views

  4. Restore cPanel backup

    By akkaunt2,
    • 1 reply
    • 436 views

  5. [Solved] Create New subdomain

    By orca,
    • 1 reply
    • 538 views

  6. [Solved] Please add domains to account

    By Rick T,
    • 3 replies
    • 858 views

  7. wipe my account

    By vivekpatelva,
    • 1 reply
    • 447 views

  8. [Solved] changing main domain

    By vivekpatelva,
    • 2 replies
    • 539 views

  9. [Solved] add domain tarkeshwarpatil.in

    By tarkesh7,
    • 1 reply
    • 535 views

  10. INFO ABOUT PLAN TOMY - MORTY

    By jonahm,
    • 1 reply
    • 485 views

  11.  I installed wordpress using wordpress installer you've given but still i am seeing default server page.

    By sabzgunbad3,
    • 5 replies
    • 874 views

  12. [Solved] I want to use my own domain zectigo.eu.org

    By sabzgunbad3,
    • 1 reply
    • 539 views

  13. [Solved] Unable to login with that username and password

    By ibrahimserhat,
    • 0 replies
    • 570 views

  14. [Solved] Request for adding an additional domain

    By chidleev,   
    • 1 reply
    • 557 views

  15. sign up mail not recieved

    By Pratik Chourdia,
    • 1 reply
    • 460 views
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