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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9937 topics in this forum

  1. [Solved] Subdomain set up

    By qutegifts,
    • 1 reply
    • 132 views

  2. [Solved] Terms violation response

    By imaraproducts,
    • 3 replies
    • 267 views

  3. Email: "Possible Terms of Service violation detected"

    By imaraproducts,
    • 0 replies
    • 127 views

  4. Move to VPS

    By kz370,
    • 4 replies
    • 195 views

  5. [Solved] Problems with sending emails

    By backupchiquipoli,
    • 5 replies
    • 275 views

  6. [Solved] I'd like my domain connected to my hosting

    By imaraproducts,
    • 1 reply
    • 162 views

  7. [Solved] Reset Account

    By kz370,
    • 1 reply
    • 149 views

  8. [Solved] TOS violation notice

    By thepottervault,
    • 1 reply
    • 140 views

  9. [Solved] Suspicious files / folders in the root

    By slashbit,
    • 2 replies
    • 180 views

  10. django: mysterious 'gianluca' module

    By spoerri,
    • 0 replies
    • 133 views

  11. [Solved] Add a domain to my account

    By backupchiquipoli,
    • 4 replies
    • 251 views

  12. [Solved] Add external domain

    By spoerri,
    • 2 replies
    • 154 views

  13. [Solved] adding subdomain

    By itsmarkmcbgyt,
    • 3 replies
    • 212 views

  14. [Solved] Change email address

    By da,
    • 1 reply
    • 153 views

  15. [Solved] change my username and edit the domain

    By nanachan,
    • 4 replies
    • 237 views
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