Name Servers

[pacman]

Hi guys,

 

Please would you kindly assist me with name servers. I am registering a south african domain name 'iquest.co.za' with your nameservers i.e :

ns1.heliohost.org

ns2.heliohost.org

 

I keep having a error response from da coza registrar.The response i recieved is as below :

 

Your application for the following domain is still not correctly delegated - please can you do something about this. This e-mail will be repeated every 8 hours until the request is 5 days old or it is fixed. It will then be deleted.

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Checking Nameservers for iquest.co.za... 2 Nameservers specified:- ns1.heliohost.org, ns2.heliohost.org.

Syntax/Cross-Checking provided info for Nameserver at 6a: ns1.heliohost.org

Syntax/Cross-Checking provided info for Nameserver at 6e: ns2.heliohost.org

 

NS1-1 FQDN: ns1.heliohost.org. NS1-1 IPV4: 65.19.143.3 NS1-1 ORIGIN: ns1.heliohost.org. NS1-1 E-MAIL: ashoat@gmail.com. NS1-1 SER-NO: 2011072901 NS1-1 NS RECORD1: ns1.heliohost.org. NS1-1 NS RECORD2: ns2.heliohost.org.

 

The SOA record for iquest.co.za at 64.62.211.133 can not be retreived.

! The most common reasons for this is that the Nameserver is not currently

! reachable or the Nameserver has not been configured for this domain. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - ERROR: Not all nameservers found (Found 1 of 2) - suspending request. ! ! The suspended request will be checked every 8 hours for 5 days. ! Please re-check your dns configuration. It is not necessary to re-submit this application.

 

Please would you kindly advice as to what i need to do?Any assistance would be highly appreciated.

 

Thank you

[jje]

It is possible that at the time your domain service checked, ns2 was down. What time did you receive this, and could you wait another 8 hours to see the results of the next check before I escalate this? Thanks.