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Posted

Hi! My site account was suspended a few months ago as I did not access my control panel within the month.

 

I have completely redesigned my site and wish to publish it again, however, I cannot seem to create a new heliohost.org account -- it displays a screen after several attempts saying "there has been an error in the registration process. please try again later." I really like HelioHost for the features and the up time and wish to publish with them again.

 

HelioHost User name: whitehorseband

HelioNet User Name: 7706840

Server: stevie

HelioHost Domain: www.whitehorseband.co.cc

 

Slightly seperate, the registration form on Helionet will always say that there is an invalid character in the display name.

 

Thanks,

 

7706840

Posted

The reason the registration form is not accepting your details is because there is already an account in the database with the same IP address as you.

 

The username of the account is 'whbadmin' and the server is 'Johnny'. Is this your account?

Posted
The reason the registration form is not accepting your details is because there is already an account in the database with the same IP address as you.

 

The username of the account is 'whbadmin' and the server is 'Johnny'. Is this your account?

 

Thanks jje. Yes, if I retraced my emails you are correct.

 

Take 2!

 

Username: whbadmin

Server: Johnny

Domain: www.whitehorseband.co.cc

 

--

7706840

Guest Geoff
Posted
Take 2!

 

Username: whbadmin

Server: Johnny

Domain: www.whitehorseband.co.cc

 

Please set your nameservers to:

 

ns1.heliohost.org

ns2.heliohost.org

Guest
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