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Posted

hi,

 

1. zxcmehra

2. zxcmehran.heliohost.org

3. Stevie

4. 3

 

 

 

My account was suspended in result of inactivity few days ago.

i renewed it after 2 days and got message: "Your account activated successfully" from renewal script.

But it is suspended yet after 4 days of renewing!

 

I tried to renew it again and got: Your account is already active.

 

What is the problem?

 

i even cleared my cache and didn't work...

 

would you activate it for me?

 

My username is "zxcmehra" on Stevie with domain "zxcmehran.heliohost.org"

 

i even cannot login to cpanel and ftp!

 

thanks ...

Posted

There was a weird database entry for your account. I have fixed the issue now and your site is loading perfectly - clear your cache if you still see the Suspended page. ;)

 

In other words, your account was 'falsely suspended' as mentioned in the sticky on this subforum. ;)

Posted
There was a weird database entry for your account. I have fixed the issue now and your site is loading perfectly - clear your cache if you still see the Suspended page. ;)

 

In other words, your account was 'falsely suspended' as mentioned in the sticky on this subforum. ;)

 

Thanks man You're very responsible...

 

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