Mehran Posted July 2, 2011 Posted July 2, 2011 hi, 1. zxcmehra 2. zxcmehran.heliohost.org 3. Stevie 4. 3 My account was suspended in result of inactivity few days ago. i renewed it after 2 days and got message: "Your account activated successfully" from renewal script. But it is suspended yet after 4 days of renewing! I tried to renew it again and got: Your account is already active. What is the problem? i even cleared my cache and didn't work... would you activate it for me? My username is "zxcmehra" on Stevie with domain "zxcmehran.heliohost.org" i even cannot login to cpanel and ftp! thanks ...
jje Posted July 2, 2011 Posted July 2, 2011 There was a weird database entry for your account. I have fixed the issue now and your site is loading perfectly - clear your cache if you still see the Suspended page. In other words, your account was 'falsely suspended' as mentioned in the sticky on this subforum.
Mehran Posted July 2, 2011 Author Posted July 2, 2011 There was a weird database entry for your account. I have fixed the issue now and your site is loading perfectly - clear your cache if you still see the Suspended page. In other words, your account was 'falsely suspended' as mentioned in the sticky on this subforum. Thanks man You're very responsible...
jje Posted July 2, 2011 Posted July 2, 2011 Your welcome! Please spare 2 minutes to fill in our quick survey: http://www.helionet.org/index/index.php?showtopic=8947 Your participation in this survey is greatly appreciated
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