mawriz Posted June 22, 2011 Posted June 22, 2011 Good day, my account has been marked inactive due to not being able to login for 30 days. I can still login to my account and I have not yet received an email of deletion so maybe I could request to be reactivated? I have tried this account renewal form as suggested in the FAQ but to no avail. http://www.heliohost.org/home/support/scripts/renew Is it possible that my account be reactivated so I don't have to change subdomains? Thanks. Quote
jje Posted June 22, 2011 Posted June 22, 2011 Your account is active and in a good, working condition. The problem that you are having accessing your website is due to the fact that Johnny is currently down. We are working hard to fix the issue, and are waiting for our root administrator to deal with the problem. http://www.helionet.org/index/index.php?showtopic=9618 Quote
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