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Posted

Why johnny's having a high server load now? And also the script for changing domain is not working for me. Do I still need to use a sub domain from here in order for it to work?

My domain is decode.heliohost.org and I want it to be decoded.cz.cc so that I wouldn't need to use a rewrite to redirect it.

Posted

What happened after you tried changing your domain name? Did you wait at least 24 hours after you changed your domain name for it to take effect?

Posted

It got changed. I'm not seeing

 

decode.heliohost.org

 

in our database anymore even though I still see it through my browser. Give it another day to clear out. I am seeing this in our database and it's working too.

 

decoded.cz.cc

 

 

 

Posted

Yeah, decode.cz.cc works because I parked it or should I remove it first then change my domain again to make it work perfectly? I can still see decode.heliohost.org in the cPanel's main domain. Thanks for replying.

Posted

Just to clarify the situation:

• The domain script changed your domain.

• Your old domain is decode.heliohost.org

• Your current main domain is decoded.cz.cc

• From what I can tell, cPanel is not showing that change.

 

This support request is being escalated to our root admin.

Posted
Yeah, decode.cz.cc works because I parked it or should I remove it first then change my domain again to make it work perfectly? I can still see decode.heliohost.org in the cPanel's main domain. Thanks for replying.

 

Yes you should have removed it as a Parked Domain before you tried changing it to your main domain. Make a backup of your stuff before you try to do anything else. Once you've made a backup, go to your cpanel and try to remove

decoded.cz.cc from being a Parked Domain.

 

Posted

I made a mistake. :(

 

I removed my parked domain and now I can't view my website anymore. Wait, I can log to johnny so maybe I'll wait for another 48 hours to see the effect. Thanks.

Posted

Did you make a backup like I suggested? I'm still seeing your site in the database so give it 24 to 48 hours.

 

Posted
I made a mistake. :(

 

I removed my parked domain and now I can't view my website anymore. Wait, I can log to johnny so maybe I'll wait for another 48 hours to see the effect. Thanks.

 

Nope, I didn't make a back-up. Why is that I need to make a back-up btw? Yeah, I will wait.

Posted
Nope, I didn't make a back-up. Why is that I need to make a back-up btw? Yeah, I will wait.

 

Because I wasn't sure what was going to happen once you removed the parked domain and I didn't want you to loose all of your files. Are you still able to login to your cpanel and see your files?

 

 

 

Guest Geoff
Posted

Please wait 24 hours, then use the domain script to change your domain to decoded.cz.cc

 

Do NOT change anything until it has been 24 hours!

Posted

I did do that but I did not get anything. I tried it almost 3 times. But as you say, decode.heliohost.org is gone right?

 

Edit:

It's still not working. Any idea why?

Guest
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